HIV Non-Clinical Program Administrator / GENESIS / MATS Waivers / State Credentialing Coordinator

Job description

Location: Raleigh, NC Employment Type: Full-Time M-F 7:30-16:30 Status: Actively Hiring Security Clearance: Public Trust or Active Secret Clearance Position Summary We are seeking a detail-oriented DoD medical program professional to manage a multi-function role encompassing HIV case administration, GENESIS records coordination, medical waiver processing, and provider credentialing for a military medical branch. This position is ideal for a candidate who brings sensitivity, precision, and the ability to manage diverse confidential work streams without allowing anything to fall through the cracks. Key Responsibilities Create HIV case notification packets in the applicable disease detection system within 2 business days of a new case; maintain regular contact with HIV-positive service members to ensure timely documentation submission Request and track annual medical evaluation documentation from service members; follow up on missed deadlines within 2 business days and escalate non-compliance to the unit command Conduct annual HIV case audits in compliance with applicable Army regulations; maintain a real-time case status tracker distributed to senior medical leadership monthly; produce annual audit summary reports within 5 business days of completion Manage MHS GENESIS access and training requests for medical staff and assigned personnel; retrieve and distribute medical records to providers and case managers for service members treated at active-duty Medical Treatment Facilities or VA hospitals Submit medical and behavioral health waivers for service members using MATS; create OCS and Warrant Officer Candidate waiver packets; upload documentation and process appeals under government direction; forward predetermined approved waiver packets to higher headquarters for final approval Ensure all assigned military medical providers remain credentialed and privileged for the applicable state without lapse; upload credentialing documents to the DoD centralized credentialing system and notify the vendor within 14 calendar days of each update Request Inter-Facility Credentials Transfer Briefs no later than 60 days prior to a provider's deployment; onboard new providers after verifying military affiliation and orders Support Board Certification Pay and Incentive Pay documentation requests; submit privileging verification memos for retention incentive processing; maintain and distribute a current Provider Management Tracker to senior medical leadership monthly Ensure 100% HIPAA and Privacy Act compliance across all case files, records, waivers, and credentialing documents at all times Required Qualifications Must be a United States citizen Current AFTIS Center for Disease Detection Training in accordance with applicable Army regulations — must be held and current upon assignment Minimum two (2) years of functional experience in JCCQAS Ability to obtain and maintain a NACI / Public Trust Security Clearance and DoD Common Access Card (CAC) Demonstrated ability to handle highly sensitive protected health information with absolute discretion and full HIPAA and Privacy Act compliance Strong attention to detail with the ability to manage multiple concurrent confidential workstreams Experience with DoD medical and/or behavioral health waiver processes Strong proficiency in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Teams, SharePoint Demonstrated ability to plan and organize work, consistently meet deadlines, and control sensitive and confidential information Preferred Qualifications Prior military service or direct administrative experience with Army National Guard or Army Reserve medical programs Prior experience with the AFTIS system and Army HIV program audit compliance Hands-on MHS GENESIS experience including DoD/VA inter-facility records processes Prior direct experience using MATS for waiver submissions Experience with CCQAS and coordination with DoD credentialing vendors Familiarity with Inter-Facility Credentials Transfer Brief processes Currently active DoD CAC or existing favorable security clearance — Secret or higher fully meets and exceeds the minimum requirement Required Certifications AFTIS Center for Disease Detection Training / HIV Training About Lucayan Technology Solutions LLC At Lucayan Technology Solutions LLC, we deliver secure, innovative solutions in support of national defense and intelligence missions. As a trusted government contracting partner, we provide top-tier intelligence and technology services that safeguard our nation. Our team is mission-driven, and we are committed to building careers that matter.