Home Care Scheduler

WelbeHealth PACE helps seniors stay in their homes and communities by providing comprehensive medical care and community-based services. It’s our mission to serve the most vulnerable seniors with better quality and compassion in a value-based model. The Home Care Scheduler plays a critical role in Home Services, ensuring that the needs of our participants are met with the highest level of care.

Reporting to the Home Care Supervisor, the Home Care Scheduler coordinates the scheduling and tracking of Home Health and Home Care Assistant assignments. The Home Services Scheduler will provide outstanding customer service to all stakeholders (including participants, families, vendors, and staff) and maintain records of all scheduled appointments.

Job Hours: FRIDAY-TUESDAY (OFF WED/THRS) 9AM - 5:30PM or MONDAY - FRIDAY 8AM - 4:30 PM

Essential Job Duties:

• Coordinate the scheduling Home Care Assistant/Personal Care Assistant assignments as directed by the Home Health RNs and Home Care Supervisor, including schedule changes and communicating with all stakeholders (participants, family, home services staff, etc.)
• Complete required authorizations in electronic medical records (EMR) system for approved personal care and home health services
• Ensure all medical records for clinicians, home care aids, vendors, and in-home staff visits are received and uploaded into the electronic health record (EHR)
• Consistently implement and improve procedures, such as making reminder calls, clarifying instructions, or sending necessary materials, to ensure a successful experience for providers, staff, and participants
• Maintain current and accurate records of all scheduled home health appointments and home and personal care assignments, detailing both the scheduled times and outcomes

Job Requirements:

• High school diploma or equivalency
• Minimum of one (1) year of experience as a scheduler in a home health or home care agency
• Minimum of one (1) year of experience working with an EMR and scheduling system preferred

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• Advancement opportunities - we’ve got a track record of hiring and promoting from within, meaning you can create your own path!
• Bonus eligibility – your hard work translates to more money in your pocket
• And additional benefits