Home Health Intake/Scheduling Coordinator - Walnut Creek

Job description

# **Home Health Scheduling Coordinator (Full-Time)** **Location:** Walnut Creek, CA (On-site) **Pay:** $27–$32 per hour DOE **Experience:** **1 year Home Health experience required** --- ## **Make a Meaningful Impact Every Day** Health Link Home Health and Hospice is a leading provider of comprehensive home health services throughout the San Francisco Bay Area and East Bay for over two decades. We are currently seeking a **self-driven, detail-oriented Scheduling Intake Coordinator** to join our Walnut Creek team. This is an **IMMEDIATE on-site opening** for a dynamic, high-energy, team-oriented professional who can hit the ground running and thrive in a fast-paced environment. --- ## **Why Join Health Link?** - Forward-thinking, transparent, inclusive culture - Competitive compensation - **Medical, dental, vision, life insurance, 401(k) with match** - **Paid Time Off (up to 10 days)** - Stability and growth within a well-established agency - Work alongside a collaborative team of clinicians and administrative staff --- ## **Key Responsibilities** - Maintain and coordinate schedules for home health services - Assist with intake and process incoming referral information - Ensure cases are assigned and staffed within established timeframes - Communicate schedule updates to clinicians, patients, supervisors, and referral sources - Manage high call volumes with professionalism and a pleasant demeanor - Respond to urgent or emergency scheduling needs - Provide direction to field staff as needed to ensure appropriate patient coverage - Report scheduling changes and client concerns to supervisors - Verify time records against schedules - Follow up on scheduling issues reported by on-call staff - Attend required meetings and training - Maintain compliance with agency policies and procedures - Perform other duties as assigned --- ## **What Makes You Successful** - **Previous scheduling or intake experience** (home health required) - **Detail oriented** with excellent verbal, written, and interpersonal communication skills - **Friendly, professional phone presence** and comfortable handling **high call volume** - Strong organizational and time-management skills - Ability to prioritize and multitask in a fast-paced environment - Strong computer proficiency - Knowledge of medical terminology preferred - Ability to work independently with minimal supervision - **Willingness to work occasional weekends and holidays as required to support patient care and operational coverage** --- ## **Work Environment** - **On-site** at our Walnut Creek location - **Full-time position** - Not remote - **Schedule may include weekends and holidays based on business needs**