Home Infusion & Ambulatory Equipment (AIC) Manager

Job description

## **See your work in a new light.** At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by *lux*—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. --- We’re looking for a **Home Infusion & Ambulatory Equipment (AIC) Manager** who wants their work to mean something — someone who brings care, accountability, and purpose to what they do every day. --- ### **Why This Role Matters** This role plays an important part in helping LUX Infusion deliver a patient‑first experience — ensuring that critical infusion equipment is available, safe, and efficiently managed to support care delivery in patients’ homes. In this role, you’ll contribute to work that: - Helps patients feel supported by ensuring timely access to reliable therapy equipment - Supports clinicians and partners through operational excellence, consistency, and trust - Moves work forward in a growing, clinician‑led organization focused on better outcomes Everything we do connects back to real people navigating complex healthcare journeys — and this role helps make that journey brighter. --- ### **What You’ll Do** Responsibilities include: - Oversee the end‑to‑end management of infusion pump inventory, ensuring availability, compliance, and efficient utilization across a fleet of 2,000+ units - Analyze utilization trends and performance data to inform purchasing, improve turnaround times, and reduce loss - Coordinate with vendors for equipment procurement, maintenance, and repair, ensuring all pumps meet safety and compliance standards - Lead pump recovery efforts, including outreach to patients and caregivers to ensure timely returns and minimize loss - Investigate discrepancies and implement strategies to improve tracking accuracy and reduce equipment loss rates - Collaborate closely with pharmacy, nursing, logistics, billing, and external vendor partners to support seamless equipment distribution and retrieval - Maintain accurate, audit‑ready records of equipment inventory, assignments, and maintenance history - Identify opportunities for process improvement and lead initiatives to enhance efficiency and operational performance - Support development of SOPs and training materials for equipment management processes - Bring thoughtfulness, reliability, and follow‑through to your work, balancing multiple priorities with strong attention to detail --- ### **What We’re Looking For** You may be a great fit if you bring: - Bachelor’s degree in healthcare administration, business, supply chain, or a related field (or equivalent experience) - 2–4 years of experience in healthcare operations, home infusion, DME, logistics, or inventory/asset management - Experience managing or supporting large-scale inventory or equipment fleets (preferred) - Strong analytical skills with the ability to interpret data, identify trends, and make recommendations - Proficiency in inventory management systems and Microsoft Excel - Excellent organizational, problem-solving, and communication skills - Experience working with patients, caregivers, and external vendors **Preferred:** - Knowledge of home infusion workflows and ambulatory infusion pump operations - Experience with asset tracking, loss prevention, and recovery processes - A continuous improvement mindset with experience optimizing workflows You don’t need to check every box — we care just as much about how you show up as what’s on your resume. --- ### **Why LUX Infusion** At LUX Infusion, we believe infusion care deserves more light — more warmth, more clarity, and more connection. Here, you’ll find: - Purpose‑driven work with real impact - A patient‑first, clinician‑led culture - Supportive, collaborative teammates - The opportunity to grow with a company building something meaningful Come help us elevate infusion care — and see what’s possible when care comes first. Pay Range/Rate $75,000—$80,000 USD --- #### PHYSICAL DEMANDS The physical demands described here represent those required for an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. If you require a reasonable accommodation during the application or interview process, please contact the **LUX Infusion Talent Team** at **Careers@LUXInfusion.com** or **954.385.7322 x 1425**. While performing the duties of this position, the employee may occasionally be required to stand, walk, or sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. --- #### OTHER REQUIREMENTS Employees are expected to: - Participate annually in required legal and ethical compliance training - Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies - Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual - Refrain from any behavior that could be considered unethical or unlawful --- #### EXPECTATIONS FOR ALL EMPLOYEES All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. --- #### GENERAL INFORMATION The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.