Home Medical Equipment Technician II | HME

Location: Avera Home Medical Equipment-Madison Worker Type: Regular Work Shift: Primarily days with night, weekend and holiday on-call involvement (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $21.75 - $27.25 Position Highlights You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview A Home Medical Equipment (HME) Technician II is responsible for the delivery, setup, and maintenance of medical devices—such as hospital beds, wheelchairs, and oxygen concentrators—directly to patients' homes, facility or other living facility. Educate patients and caregivers on safe equipment operation, perform routine cleaning and safety checks, and maintain accurate delivery documentation. This role often requires physical lifting, independent work, and availability for on-call shifts. What you will do Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations. Transport equipment safely using company vehicles, managing delivery routes, and coordinating pick-ups of used equipment items. Assemble medical devices on-site and provide clear, compassionate demonstrations to patients and families to ensure they understand how to use the equipment safely. Completes all required documentation for equipment setups, deliveries, and pickups in compliance with company policies and regulatory requirements. Accurately process transactions, including new customer registration, sales orders, transfers, cash sales, deposits, returns, notes, tasks, autopay, and work-in-progress updates. Understands reimbursement guidelines, secures necessary signatures, and documents all information required to support proper reimbursement. Conducts home visits to perform equipment quality checks and reinforce safe and appropriate equipment use. Performs routine preventive maintenance and minor repairs according to manufacturer guidelines and company standards. Cleans and decontaminate equipment per manufacturer instructions and organizational infection control protocols. Available for on-call assignments as needed (after business hours &/or weekends). Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: High School or GED Equivalent or equivalent combination of education and experience Drivers License - Licensing Board Upon Hire Preferred Education, License/Certification, or Work Experience: Experience with Medical Equipment 1-3 years of related work experience Expectations and Standards Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera’s values of compassion, hospitality, and stewardship. Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. PTO available day 1 for eligible hires. Up to 5% employer matching contribution for retirement Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to .