Hospice Account Executive/Liaison

Job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY. Hospice Account Executive/Liaison Schedule: 8:00 am-4:30pm Monday-Friday Redcrest Hospice Location: Bloomington SUMMARY: The Community Educator (CE) informs those in the health care field about the Company and the services we provide. The CE professionally represents the Company to attain and maintain accounts throughout the community. May attend discharge/multidisciplinary rounds in acute care, ambulatory and or other settings within the health system to share expertise and to assist the patient in transition of care from one setting to the next within the health system. The CE complies with company policies and follows all legal rules and regulations. QUALIFICATIONS & ATTRIBUTES: Bachelor’s degree in business, marketing, or related field or 4 years of healthcare sales experience, preferably in homecare or hospice A high degree of creativity, and a proven sales track record Ability to create positive impressions and communicate with a variety of people Maintain effective communication with patients, families, physicians and co-workers Presents self in a highly professional manner Ability to make appropriate judgments Ability to identify a situation and handle it with the best possible solution Ability to work as a team member Ability to take initiative, attain targets and meet deadlines MAJOR AREAS OF RESPONSIBILITY: Educate those in the healthcare field regarding the Company services; i.e.: physician’s offices, long-term care facilities, rehabs and hospitals Develop and maintain relationships with all healthcare professionals in the surrounding communities Create awareness in the community of the need and benefits of home healthcare services Network and attend business organizations on behalf of the Company Develop and organize educational programs for the community and healthcare workers Maintain existing accounts Educate clients and prepare them for services Coordinate new referral admission process to ease transition by working closely with the Company internal staff Follow-up with referrals to assess how service is going through phone calls, letters and visits Prepare weekly marketing reports for supervisor Prepare monthly expense reports Set weekly, monthly and yearly goals in obtaining new accounts, referrals and customers Attends in-service trainings and mandatory agency meetings Maintains a professional appearance as a representative of the company Attend on-going educational seminars to keep updated on new trends in Medicare, Medicaid, Home Healthcare policies, etc. MANAGEMENT RESPONSIBILITY: N/A HEALTH QUALIFICATIONS: Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without a reasonable accommodation. Below are minimal knowledge/physical requirements of this position. An extensive amount of travel is required for this position. Constantly (66%-100%): Reading, Speaking, Writing English Communications Skills Computer/PDA Usage Hand/finger dexterity Hearing/Seeing Vision for close work Talking on the phone Hearing on the phone Talking in person Hearing in person Driving Frequently (34%-66%) Walking Bending Standing Sitting Stretching/Reaching Climbing Occasionally (2%-33%) Stooping (bend at waist) Lifting up to 50 lbs. with or without assistance Distinguish smell/taste Rarely (1% or less) N/A #INDRED2 We’ll help you put your passion for patient care to work. Apply today! This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer.