Hospitality Customer Service – Hotel Reservations (Remote)
destinationknot
New York
Posted Oct 9, 2026
- Other
- Remote
Job description
**Hospitality Customer Service – Hotel Reservations (Remote)** **Remote ([U.S.-Based](http://U.S.-Based))** **About the Role:** Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. **Key Responsibilities:** Assist clients in selecting and booking hotels Share accurate details on amenities, pricing, and availability Manage and update reservation details Communicate promptly and professionally via phone, email, or messaging **Qualifications:** Strong communication and customer service skills Professional, detail-oriented, and self-motivated Basic computer skills and reliable internet connection Hospitality or customer service experience is a plus **What We Offer:** Flexible remote schedule Full training and booking system access Supportive team environment Income-earning possibilities based on performance Travel discounts and perks **Apply today to help clients book their perfect stay with us!**