Hospitality Manager

Hospitality Manager Location: Loveland, COEmployment Type: Full-Time Compensation: $90,000+ annually and bonus incentives Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization. We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person. About the Role Own the daily operations of a high-volume mental health clinic Lead, coach, and hold teams accountable to performance and service standards Ensure every patient experience feels welcoming, efficient, and professional No healthcare experience required — we provide comprehensive training. Key Responsibilities Oversee day-to-day clinic operations, workflow, and patient flow Coach and develop staff to consistently meet KPIs and service expectations Monitor metrics related to scheduling efficiency, volume, and patient experience Requirements (Must-Haves) 10+ years of leadership or operations experience in a high-volume environment of 30+ individuals Proven experience managing KPIs and having direct performance conversations Strong communication skills with both people and numbers Nice-to-Haves Experience in healthcare, behavioral health, hospitality, or service leadership Relationship-based sales or customer experience background Experience leading teams through growth or change Pay & Benefits $70-80k annually and bonus incentives 90% employer-paid medical, dental, and vision benefits 401(k) retirement plan 10 PTO days (15 after first year) 10 paid holidays About Serenity Healthcare Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional options haven’t worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment. Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening. In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $90,000+ annually.

Hospitality Manager

Location: Loveland, CO
Employment Type: Full-Time
Compensation: $90,000+ annually and bonus incentives

Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization.
We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve, you’re our kind of person.

About the Role

• Own the daily operations of a high-volume mental health clinic

• Lead, coach, and hold teams accountable to performance and service standards

• Ensure every patient experience feels welcoming, efficient, and professional

No healthcare experience required — we provide comprehensive training.

Key Responsibilities

• Oversee day-to-day clinic operations, workflow, and patient flow

• Coach and develop staff to consistently meet KPIs and service expectations

• Monitor metrics related to scheduling efficiency, volume, and patient experience

Requirements (Must-Haves)

• 10+ years of leadership or operations experience in a high-volume environment of 30+ individuals

• Proven experience managing KPIs and having direct performance conversations

• Strong communication skills with both people and numbers

Nice-to-Haves

• Experience in healthcare, behavioral health, hospitality, or service leadership

• Relationship-based sales or customer experience background

• Experience leading teams through growth or change

Pay & Benefits

• $70-80k annually and bonus incentives

• 90% employer-paid medical, dental, and vision benefits

• 401(k) retirement plan

• 10 PTO days (15 after first year)

• 10 paid holidays

About Serenity Healthcare

Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional options haven’t worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment.

Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.

In accordance with Colorado's Equal Pay for Equal Work Act this position pay ranges $90,000+ annually.

Serenity Mental Health Centers was founded in 2017 in response to the pressing need for more effective treatment for various mental health conditions, including anxiety, depression, and bipolar disorder. What began as a single clinic, has grown into a network of clinics across the United States.Our primary mission is to provide accessible, personalized mental health treatments to every community we serve. We remain committed to staying at the forefront of medical research, offering evidence-based treatments that extend beyond mainstream, one-size-fits-all methods. Our highly experienced psychiatrists specialize in the latest and most effective treatments for mental health conditions. When you choose Serenity, your psychiatrist will take the time to understand your needs, concerns, and feelings, guiding you toward a path to recovery with unwavering support from our team.

Serenity Mental Health Centers was founded in 2017 in response to the pressing need for more effective treatment for various mental health conditions, including anxiety, depression, and bipolar disorder. What began as a single clinic, has grown into a network of clinics across the United States.

Our primary mission is to provide accessible, personalized mental health treatments to every community we serve. We remain committed to staying at the forefront of medical research, offering evidence-based treatments that extend beyond mainstream, one-size-fits-all methods. Our highly experienced psychiatrists specialize in the latest and most effective treatments for mental health conditions. When you choose Serenity, your psychiatrist will take the time to understand your needs, concerns, and feelings, guiding you toward a path to recovery with unwavering support from our team.