Hospitality Staff: various positions Spring-Summer 2026

Job description

Porters Key Responsibilities Welcome guests and assist with luggage, valet parking and hotel entry. Provide friendly, efficient service and assist with guest requests, bookings and messages. Promote hotel facilities, activities and special offers. Maintain clean front-of-house areas and support daily hotel operations. Communicate effectively with the team to ensure a smooth guest experience. What We’re Looking For Friendly, professional and guest-focused attitude. Strong communication and teamwork skills. Reliable, flexible and able to work weekends and public holidays. Physically fit and comfortable handling guest luggage. Previous hospitality/customer service experience is an advantage — full training provided. Full NZ driver’s licence required for valet parking; licence checks apply. Room Attendants Key Responsibilities Clean guest rooms and public areas to a high standard. Replenish guest supplies and maintain room presentation. Follow lost property, key security and guest room procedures. Complete allocated cleaning and laundry duties. Safely use and maintain cleaning equipment and chemicals. Follow all hotel health, safety and cleanliness standards. What We’re Looking For Previous housekeeping or cleaning experience will be advantageous. Strong attention to detail and pride in your work. Physically fit and comfortable with manual cleaning tasks. Reliable, organised and well-presented. Flexible to work weekends and public holidays. Food & Beverage Attendant Key Responsibilities Deliver friendly, professional service in a busy hotel environment. Create positive guest experiences and Heartist Moments. Work efficiently under pressure and as part of a team. Maintain high standards of service, presentation and reliability. Support daily Food & Beverage operations. What We’re Looking For Friendly, professional and guest-focused attitude. Excellent communication and time management skills. Previous Food & Beverage experience is an advantage. Reliable, positive and willing to learn. Flexible to work various shifts, including weekends and public holidays. These positions are not sponsored roles. Applicants must already have a valid visa allowing them to work in New Zealand. Why work for Novotel, Queenstown? Staff meals provided while on shift Uniforms provided, washed and laundered daily. Staff Accommodation available Learn your Way - Access to our Accor Academy so you can Earn while you Learn! Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide Access to our Employee Assistance Program Minimum 30 hours per week. Place of employment is Novotel Queenstown Lakeside 6 Earl St Queenstown Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. CV & Cover letter please Novotel Queenstown Lakeside is gearing up for a busy spring and summer season, and we’re looking for enthusiastic and reliable team members to join our hotel team. If you’re looking for a great opportunity to be part of a busy Queenstown hotel and enjoy working as part of a team, apply now and join us for the 2026 spring and summer season! . Apply now and tell us which role you're interested in. Immediate starts are available !!