Host - Ajax Tavern - Winter

Job description

Position Summary The Host is responsible for welcoming guests on arrival to the restaurant, seating and presenting clean menus to them in a friendly, professional and timely manner. This position reports to the Restaurant Manager. Job Posting Deadline Applications for this position will be accepted until September 13, 2026. Essential Job Functions/Key Job Responsibilities • Ensure that all guests are greeted in a timely manner • Communicate with guests regarding wait times, ensuring that everyone feels accommodated and listened to • Manage the seating chart to ensure tables are allocated fairly between servers • Assist restaurant employees with clearing and resetting tables as needed • Ensure bar area tables are clean and condiments are stocked, cleaned and refilled as needed • Assist with restaurant side work as needed to prepare for service • Answer phone calls to communicate wait times, reservations, collect payment and be able to answer basic resort questions for guests • Participate in daily cleaning operations for the restaurant, which can include checking bathrooms are clean, mopping, sweeping, vacuuming • Able to assist as a restaurant server, food runner or busser if needed • Snow removal as required by specific restaurant, which may include moving deck furniture • Other duties as assigned Education & Experience Requirements • Must be 16 years of age or older • Ability to communicate and follow oral or written directions in English is required • High School graduate preferred • TIPS Certification preferred Knowledge, Skills & Abilities • Proficient knowledge in guest service principles and best practices • Proficient knowledge of computer programs such as Microsoft Office or POS systems is preferred • Must display basic knowledge of food preparation techniques and food allergies • Knowledge of reservation systems and seating management • Knowledge of menu offerings, specials, and promotions • Ability to multitask and stay organized in a fast-paced environment • Excellent verbal communication and interpersonal skills • Ability to handle guest inquiries, concerns, and complaints professionally • Understanding of basic restaurant operations and table turnover strategies • Ability to work well with a team, including servers, bartenders, and managers • Basic math skills for managing waitlists and seating arrangements • Ability to remain calm and composed under pressure • Attention to detail to ensure a smooth guest experience • Ability to stand for long periods and move quickly when needed • Flexibility to work nights, weekends, and holidays as needed Work Environment & Physical Demands • Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time • Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces • Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50) Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs. • Paid Time Off Programs • Paid Leave Programs • Employee Ski Pass and Dependent Ski Passes • Other company perks The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit Aspen One participates in E-Verify. E-Verify & Right to Work Poster The Little Nell is Aspen's only Five-Star, Five-Diamond, ski-in/ski-out hotel, featuring luxurious amenities, personalized service, breathtaking mountain views, renowned dining, spacious accommodations, and unparalleled access to America’s most famous mountain town. Inspired by place, united by purpose, defined by you, The Little Nell is a a Relais & Châteaux resort, consistently recognized for its award-winning wine and culinary programs and dedicated service. The property boasts a variety of amenities, including two restaurants, three bars, a wine cellar and a speakeasy. The new Spa at The Little Nell is rooted in ‘The Aspen Idea’ - a holistic lifestyle philosophy that integrates mind, body, and spirit. During ski season, The Little Nell guests have access to a slopeside ski concierge and numerous winter adventures. In summer months, guests enjoy lush gardens along with off-road adventures, stargazing, fly fishing and mountaintop yoga; plus, a pool, hot tub and health center year-round. The Little Nell has been acknowledged with numerous awards for decades including being named a Forbes Five-Star hotel since 1995, a AAA Five-Diamond hotel since 1991, a Wine Spectator Grand Award winner since 1997, recognition as one of America’s 100 Best Wine Restaurants from Wine Enthusiast and frequently nominated for its Outstanding Wine Program by the James Beard Foundation. The Little Nell also proudly offers residences, with 26 exquisite private mountainside homes and 12 guest rooms situated at the base of Aspen Mountain where owners and rental guests enjoy exceptional personal service delivered by The Little Nell team, along with effortless ski-in/ski-out access to Aspen Mountain. For the first time since its inception, the first Nell hotel outside of Aspen will open at Rockefeller Center in 2027, bringing its legendary sophisticated style and legendary Aspen culture to New York City. For more information, visit or follow @thelittlenell on X, Instagram or Facebook. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the , , , , & domains.