Host/ess

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: There’s a certain magic in the air here that flows effortlessly through Old Town Square, onto Charles Bridge, over the Vltava and all the way up the tallest spires of Prague Castle – and that’s just what you can see from Four Seasons Hotel Prague. Centuries of wonder fill our walls, letting you trace the history of the city from the Baroque era to the neoclassical to modern day. Four Seasons Hotel Prague has a unique location, consists of three historical buildings connected to a new construction, has 157 rooms including 19 suites. About the Role As a Host/ess at CottoCrudo Restaurant, you will be the first and last impression of our dining experience, creating a warm welcome and ensuring every guest feels genuinely cared for. You will manage reservations, coordinate seating arrangements, and work closely with the restaurant and hotel teams to deliver seamless and memorable guest experiences. This role is ideal for someone who thrives in a fast-paced environment, enjoys engaging with people, and has a passion for hospitality. What You Will Do Welcome guests with warmth, professionalism, and genuine hospitality Manage restaurant reservations across Food & Beverage outlets within the hotel Coordinate guest seating to ensure a smooth and efficient flow of service Liaise with Front Desk, Concierge, and other departments to provide a seamless guest experience Communicate daily reservations, special occasions, preferences, and dietary requirements to the restaurant team Support the Restaurant Management team in maintaining exceptional service standards Handle guest inquiries, requests, and concerns with confidence and professionalism Monitor restaurant occupancy and assist in optimizing table management Observe the condition of restaurant facilities and report any maintenance or service concerns Ensure every guest interaction reflects the values and standards of Four Seasons What You Bring Previous experience in a restaurant, luxury hospitality, or guest-facing role is an advantage Outstanding communication and interpersonal skills Fluent English and Czech, both spoken and written Warm, welcoming personality with a genuine passion for hospitality Strong organizational skills and attention to detail Ability to multitask and remain composed in a busy environment Good computer skills; experience with Opera, Micros, or reservation systems is an advantage Flexible approach and willingness to work evenings, weekends, and holidays What We Offer Competitive remuneration package that reflects your skills, contribution, and the premium standards of Four Seasons. Outstanding Training & Development programs , including personalized learning pathways, cross training, and access to world class internal learning platforms. International Task Force and relocation opportunities , giving you the chance to grow your career across our global portfolio and experience life in different cultures and destinations. Global travel benefits , including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do. Complimentary employee meals and uniform cleaning , so you can focus fully on your day without extra worries. Employee benefit cafeteria program , offering flexibility to choose perks that matter most to you. Wellbeing and community support , including team events, recognition programs, and initiatives that help you thrive personally and professionally. A workplace culture grounded in respect, care, and genuine connection, where you are valued as an individual and supported to bring your best every day. Schedule & Hours Full-time position. Expected schedule includes mornings, afternoons, evenings, and weekend shifts. Why Four Seasons At Four Seasons, we believe that genuine care is at the heart of everything we do - for our guests, for each other, and for our community. For more than 60 years, our culture has been rooted in the simple idea that life is richer when we connect with purpose and kindness. At Four Seasons Hotel Prague, our team is inspired every day by the beauty of our city and by the relationships we create, with colleagues who feel like family and with guests whose experiences we help shape. We celebrate individuality, support personal growth, and work together in an environment where everyone can feel safe, welcome, and valued. To discover our culture and meet your potential new colleagues, follow our LinkedIn page: Four Seasons Hotel Prague — Applicants must have current work authorization in the Czech Republic or hold an EU passport . This position is offered for an undefined period , with a 3-month trial period . If you are ready to bring your passion, personality, and commitment to excellence to a place where people genuinely care, we would love to get to know you. Apply today and begin your journey with the Four Seasons Prague team.