Host/ess, Four Seasons hotel Riyadh

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality. Localization Requirement This position is open to Saudi Nationals only, in line with our Saudization and localization commitments. About the Role As a Hostess at Café Boulud , you will be the first point of contact for our guests, creating a warm and memorable first impression while delivering the exceptional service standards that define Four Seasons. You will be responsible for welcoming and seating guests, managing reservations, coordinating table assignments, and ensuring a seamless dining experience from arrival to departure. Working closely with the Restaurant Management and Service team, you will oversee the flow of the restaurant, maximize seating efficiency, and promptly respond to guest inquiries while maintaining the highest levels of professionalism, courtesy, and hospitality. Your knowledge of the restaurant's offerings, combined with your attention to detail and genuine passion for guest service, will contribute to creating exceptional dining experiences at Café Boulud . Four Seasons Hotel Riyadh Located in the heart of the capital within the iconic 99-storey Kingdom Tower, Four Seasons Hotel Riyadh offers an exceptional luxury experience with 276 spacious guest rooms, including 39 luxurious suites. The hotel enjoys a prestigious location with convenient access to Riyadh's business districts, luxury shopping, and cultural attractions. Café Boulud Created by world-renowned Chef Daniel Boulud , Café Boulud Riyadh offers a contemporary French dining experience inspired by Chef Boulud's signature culinary philosophy. The restaurant combines refined cuisine with warm hospitality, providing guests with an elegant yet welcoming atmosphere for breakfast, lunch, and dinner. As a Hostess, you will play a vital role in ensuring every guest receives a personalized and memorable welcome while maintaining the smooth operation of the restaurant's reservation and seating process. Spa and Wellness Our world-class spa features eight treatment rooms for male guests and one treatment room exclusively for female guests, complemented by premium wellness facilities and a fully equipped fitness centre. Supported by a dedicated team of professionals, the Spa delivers exceptional experiences aligned with Four Seasons standards. Knowledge and Skills High school diploma or equivalent. Six months to one year of experience in a restaurant, Food & Beverage, or guest service environment, preferably within a luxury hotel or fine dining restaurant. Previous hostess or restaurant reservations experience is preferred. Strong guest service and interpersonal skills. Excellent verbal communication skills in both English and Arabic are preferred. Working knowledge of restaurant reservations systems (SevenRooms experience is an advantage). Basic computer proficiency. Strong organisational and multitasking skills. Professional appearance and grooming in accordance with Four Seasons standards. Ability to work flexible shifts, including weekends and public holidays. What to Expect Competitive net salary in a tax-free environment Competitive housing allowance Transportation allowance 21 days of annual vacation 10 public holidays per year Paid annual home leave ticket Complimentary employee meals Medical insurance Life insurance Employee Assistance Program Worldwide complimentary room nights with Four Seasons Laundry and dry-cleaning for work attire Growth and development opportunities