Host/Hostess

Job description

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! JOB DESCRIPTION Job Title : Host/Hostess Department: Food & Beverage Supervision Exercised: None Supervision Received: Restaurant Supervisor / Restaurant Manager / Food & Beverage Manager MINIMUM REQUIREMENTS Education High school diploma or equivalent preferred. Experience Previous restaurant or hospitality experience preferred. Customer service experience strongly preferred. Skills and Knowledge Excellent customer service and communication skills. Ability to multitask and remain calm in a fast-paced environment. Strong organizational and guest-flow management abilities. Professional appearance and friendly demeanor. Basic knowledge of reservation systems and POS platforms preferred. Ability to stand and walk for extended periods. Job Duties and Responsibilities Greet guests warmly and create a positive first impression. Manage reservations, waitlists, and seating charts to maximize service flow. Escort guests to tables and communicate server sections effectively. Answer phones, take messages, and provide basic restaurant information. Maintain cleanliness and organization of the host stand and entrance area. Assist with menus, to-go orders, and guest requests as needed. Monitor dining room activity and communicate with servers and management. Follow company policies, safety standards, and service procedures. Perform additional duties as assigned by management. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.