Host - La Plume

Job description

Under the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail. The day to day: Greet and seat guests in a warm, professional, and timely manner Manage reservation and walk-in traffic using Open Table Monitor table rotation and coordinate with Front Of House and Back Of House teams to optimize guest flow Maintain cleanliness and presentation of the host stand and entrance area Answer guest inquiries and assist with special requests, wait times, or accommodations Support the overall guest experience with a friendly and attentive approach Assist with bussing tables and support the team by running food and beverages as needed Other duties as assigned Previous experience as a host or in a guest-facing hospitality role is an asset Strong communication and organizational skills Calm under pressure, with a proactive and team-oriented mindset Comfortable using reservation and table management systems (OpenTable) - preferred A passion for hospitality and creating exceptional guest experiences Valid Smart Serve Certification Required Available to work flexible shifts, including evenings, weekends, and holidays This is a part time / full time position Legally eligible to work in Canada This is a current vacancy. Wage: $17.60 + shared gratuities AI Disclosure To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate. Accessibility & Accommodation Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner. Equity, Diversity & Inclusion We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate. Situated in The Well, La Plume is a bustling, sophisticated French-inspired restaurant with a hidden speakeasy, offering a blend of charm, elevated artistic cuisine. Joining us means becoming part of a team that thrives on creativity, craftsmanship, and immersive dining experiences. You’ll engage guests in an environment where curated drinks, elevated dishes, and thoughtful design come together, contributing to memorable moments in one of the city’s most vibrant and design-forward culinary destinations. What's in it for you? Gratuity Sharing Discounted gym membership Employee Assistance Program 50% dining discount for all O&B locations for you and up to 3 guests Training and development opportunities Access to health, dental and vision benefits with enhanced mental health coverage O&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!