Host - The Dorset

Job description

Our Hosts create a positive guest experience! They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. They share with Guests their passion for food, beverage and hospitality. Hosts leave a lasting impression with all guests through their professionalism and attention to detail. The day to day: Greet and seat guests in a warm, professional, and timely manner Manage reservation and walk-in traffic using Open Table Monitor table rotation and coordinate with Front Of House and Back Of House teams to optimize guest flow Maintain cleanliness and presentation of the host stand and entrance area Answer guest inquiries and assist with special requests, wait times, or accommodations Support the overall guest experience with a friendly and attentive approach Assist with bussing tables and support the team by running food and beverages as needed Other duties as assigned or required Previous experience as a host or in a guest-facing hospitality role is an asset Strong communication and organizational skills Calm under pressure, with a proactive and team-oriented mindset Comfortable using reservation and table management systems (OpenTable) - preferred A passion for hospitality and creating exceptional guest experiences Valid Smart Serve Certification Required Available to work flexible shifts, including evenings, weekends, and holidays Legally eligible to work in Canada This is a current vacancy. Wage: $17.60 + shared gratuities AI Disclosure To ensure a fair and efficient recruitment process, some aspects of candidate screening may be conducted using AI software. All assessments and outcomes are reviewed by our hiring team to provide thoughtful, personalized consideration. We are committed to transparency and respect, ensuring a welcoming experience for every candidate. Accessibility & Accommodation Oliver & Bonacini is committed to providing an inclusive recruitment process. If you require accommodation or support during any stage of the hiring process, please let us know. We will work with you to ensure your needs are met in a respectful and timely manner. Equity, Diversity & Inclusion We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate. Inspired by the charm and character of England’s Dorset countryside, The Dorset offers an approachable yet elevated dining experience with a relaxed, welcoming atmosphere. Joining us means becoming part of a team that brings warmth, creativity, and spirited service to every shift. You’ll engage guests with thoughtful attention, craft memorable dining experiences, and embrace the subtle, thematic nods to classic British hospitality — from hearty, flavourful dishes to the cozy elegance that makes every visit feel like a charming escape across the pond. What's in it for you? Gratuities Comprehensive health, dental, and vision benefits, including enhanced mental health coverage Discounted gym membership Access to our Employee Assistance Program for confidential support 50% dining discount at all O&B restaurants for you and up to three guests Employee Referral Program Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!