Hostess - Biscotti

Job description

Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. Job Description A Hostess is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests. Qualifications Proficient in both English and Thai (Bilingual) and computer literate Previous experience in Food & Beverage/Restaurant operation. Eye for detail to achieve operational excellence. Excellent guest service skills. Additional Information Anantara Siam Bangkok Hotel combines an unrivalled location with iconic design and gracious hospitality. High chandeliered ceilings, hand-painted silk murals and lush gardens provide a feeling of sanctuary in this city that never sleeps. Venture out and explore, with the skytrain just steps away. Wander on foot to Bangkok's most exclusive malls, just around the corner. Return for award-winning dining and unwinding at Anantara Spa .