Hosting Service Owner

Job description

The On Premise & Azure Cloud Hosting Service Owner is accountable for the strategy, performance, and lifecycle management of the organisation’s hosting services across both traditional data centre environments and Microsoft Azure. This role ensures that compute, storage, virtualisation, backup, and cloud hosting platforms are secure, resilient, cost optimised, and aligned with business needs. Acting as the authoritative owner of hosting services, the Service Owner defines the service roadmap, governs operational processes, and ensures that hosting platforms—whether on premise or cloud—deliver consistent, high quality outcomes. They work closely with infrastructure teams, cloud engineers, security, architecture, and external service providers to maintain service stability, manage capacity, and drive continuous improvement. The successful candidate combines deep technical understanding of hosting technologies with strong service management discipline. They provide leadership during major incidents, oversee change governance, manage vendor performance, and ensure that hosting services evolve in line with modern cloud and hybrid cloud strategies.