Housekeeping Operations Associate

Job description

Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan. Believing in the power of a team , we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality. Come enjoy the journey with us and become a Cove Superstar! Job Title: Housekeeping Operations Associate Job-Type: Full time Reports To: Area Head Bali / Senior Associate Corporate Housekeeper Location: Bali What you’ll be doing: The Housekeeping Operations Associate is responsible for supporting the implementation and monitoring of housekeeping standards across assigned Cove properties. This role ensures that rooms, public areas, back-of-house areas, and other operational spaces are clean, well-maintained, and aligned with Cove’s service standards. The role supports daily housekeeping operations, conducts regular inspections, assists with inventory control, coordinates with on-site teams, and helps ensure that housekeeping activities are completed according to company SOPs, hygiene standards, and operational requirements. The Housekeeping Operations Associate may also support pre-opening activities for new properties or newly handed-over units. What makes you a great fit: Diploma or Bachelor’s degree in Hospitality Management or a related field is preferred. Minimum 1–3 years of experience in housekeeping operations, preferably in hotels, serviced apartments, villas, co-living, or corporate-managed properties. Fresh graduates with relevant internship experience in housekeeping or hotel operations may also be considered. Basic understanding of housekeeping SOPs, room inspection standards, cleaning procedures, hygiene standards, and linen handling. Experience in pre-opening, property handover, or new room setup is an advantage. Good attention to detail and ability to identify cleanliness, maintenance, and presentation issues. Good communication and coordination skills with internal teams and housekeeping staff. Able to work independently and follow up on assigned tasks within deadlines. Able to prepare basic reports, checklists, and operational updates. Responsible, disciplined, proactive, and service-oriented. Willing to travel between assigned properties when required. Core Skills/Competencies: Attention to detail. Housekeeping inspection skills. Basic team coordination. Problem-solving ability. Service mindset. Good communication. Time management. Inventory awareness. Understanding of hygiene and cleanliness standards. Ability to work in a fast-paced operational environment.