Housekeeping Supervisor

Job description

Company Description Hotel that makes every moment matter The centrally-located Novotel Makassar Grand Shayla provides everything the discerning traveller looks for in a hotel. After a day's work in the business centre, or sightseeing around town, reap the benefits of a massage or a dip in the outdoor pool. With 4-star service and first-rate amenities, we have all your needs covered at Novotel. Job Description Supervise room inspections, staff schedules, and daily housekeeping operations Maintain inventory, manage linen and laundry procedures efficiently Liaise with Front Office and Maintenance to ensure timely room readiness Respond to guest requests and handle VIP setups with urgency and care Train, mentor, and induct new team members while promoting a positive work environment Handle guest and staff issues professionally, conducting morning briefs and team meeting Qualifications at least 2 years supervisory / team leader experience in hotel housekeeping or accommodation services Exceptional interpersonal and communication skills Ability to work under pressure and manage multiple priorities Ability to work collaboratively with a multicultural team Understanding of hygiene, safety protocols, and manual handling procedures Additional Information