Housekeeping Supervisor

Job description

Welcome to The Eliott, Gibraltar’s finest hotel. We are now looking for a Housekeeping Supervisor to support the smooth running of our housekeeping operations—someone who leads by example, maintains exceptional cleanliness standards, and helps deliver outstanding guest experiences. The Housekeeping Supervisor will assist in overseeing daily housekeeping activities, coordinating team tasks, and ensuring all rooms and public areas consistently meet the highest standards. With a strong focus on quality, efficiency, and attention to detail, you will play a key role in creating a welcoming and comfortable environment for our guests. Your Role as Housekeeping Supervisor: Support the day-to-day running of the housekeeping department Supervise, train, and motivate the housekeeping team to maintain exceptional standards Conduct room and public area inspections to ensure cleanliness, presentation, and compliance Assist with team coordination, task allocation, and shift organisation Monitor stock levels, linen usage, and cleaning supplies Work closely with external service providers to ensure service quality is maintained Ensure adherence to health, safety, and hygiene standards across the hotel Support efficient departmental operations and contribute to cost control Assist in driving continuous improvement in service delivery and guest satisfaction Bring strong organisation, attention to detail, and hands-on leadership in a fast-paced environment Strong organisational skills with the ability to remain calm under pressure A proactive and responsible approach with a willingness to take ownership Previous experience in housekeeping, ideally in a supervisory role Ability to lead, motivate, and develop a team Excellent communication and interpersonal skills High attention to detail and a passion for cleanliness and presentation A solution-focused mindset with strong problem-solving and conflict resolution skills Commitment to delivering exceptional service standards