Housekeeping Supervisor - Sofitel Cairo Downtown Nile

Job description

Company Description Join us at Accor, where life pulses with passion! ​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , ​ Join us and become a Heartist ®. Job Description Follow daily task with room attendant. Ensure the room attendant are following sequence of cleaning. Ensure VIP amenities are in room before guest’s arrival. Ensure special attention given to VIP rooms. Ensures that all flower arrangements look pleasant before the delivery to the rooms. Ensure extra bed and extra amenities are in room before the guest’s arrival. Conducts daily inspection of employee grooming. Inspects all guest rooms, corridors and stores on a daily basis to ensure highest standard of cleanliness. Conducts on the job training for all Room Attendants. Maintains effective employee relations. Checks and maintains equipment and machines used. Attends daily briefing with EKH/AEH in Housekeeping. Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper and Security Office immediately. Proper handover and takeover of the incoming and outgoing shifts to be handled well. Qualifications Proven work experience as a Housekeeping Supervisor or similar role. Knowledge of cleaning techniques and products. Ability to handle heavy equipment and machinery used in cleaning. Ability to walk, bend, push, pull and lift repetitively during working hours. Excellent organizational and team management skills. Good communication and interpersonal skills. High school diploma or equivalent; Degree in hotel management is a plus. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.