HR Administrator

Job description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities. Now, we’re looking for talented individuals to join our team and make a difference. About the role We have an exciting opportunity for a PeopleServices Executive to join our team in Chiswick, West London. In this role you will support the Human Resources team including facilities, in administering a range of HR activities. This is an excellent opportunity for someone who thrives in a fast paced environment, managing changing priorities whilst providing exceptional HR administrative service. Key responsibilities • Provide and maintain an effective range of administrative support to the HR Dept. • Process documentation and prepare reports for all stages of the employee lifecycle, including contracts, contract amendments, resignation acceptance letters, maternity, probation letters, references, visas, eLearning, and vetting. • Create and update employee records (paper and e-file) • Respond and resolve to all types of HR queries via face to face, telephone and email, including benefit, policy and HR system queries. • Ensure the relevant HR systems are up to date, accurate and compliant. Utilising the relevant HR trackers. • Continuously reviewing HR processes and maintaining documentation. • Provide reports from the HR system as and when required. • Conduct new starter inductions, ensuring all relevant documentation is received, including conducting right to work check, contract and policies. • Ensure all payroll trackers are up to date and payroll instructions are prepared and logged. • Administer and promote the various employee benefits, participating in the Health and Wellbeing agenda. • Ensure all Nurse and Midwifery Council registration and all General Medical Council registrations are up to date and on file and in the HR system. • Administer and participate in the CSR agenda. • Participate in various HR projects. About you Excellent administrative and organisation skills. Experience using and administering HR databases. Proven ability to liaise with internal and external customers professionally and courteously, including senior executives. Proven track record in delivering exceptional customer service. Proven experience of prompt resolution of all types of queries. Ability to work accurately, with attention to detail. Proven experience of working autonomously. Experience of working in a multi-site business with multiple terms and conditions. Benefits Competitive salary and incentive scheme Warm, supportive, and open company culture An opportunity to thrive in a global environment Hybrid working: 3 days in the office Birthday holiday and option to purchase additional annual leave Comprehensive Benefits Package: Private Pension, Private Medical Insurance, Life Assurance and more Our address: 566 Chiswick High Rd, London W4 5YE #Europe #LI-AG1 By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025. 13,000 experts | 1,200+ locations | 90 countries | 110+ languages Start your journey with us today. Apply now!