HR Advisor

Job description

Role Profile Be at the core of delivering seamless, high-quality HR operation services that directly shape employee experience across Japan - Come to join us! Role Summary As an HR Advisor (Senior Associate) within People Services & Solutions (PSS), you will own and deliver end-to-end HR operational support for Japan, ensuring accurate, timely, and compliant employee lifecycle services. You will act as a key connector across HR systems, payroll support , external vendors, and internal partners to keep people operations running smoothly. Success in this role comes from strong ownership, attention to detail, and the ability to navigate both standard processes and more complex cases with confidence. What You’ll Be Doing In this role, you will deliver high-quality day-to-day HR services for Japan, ensuring all activities align with defined processes, SLAs, and compliance standards. You will handle employee lifecycle transactions and HR inquiries through Workday or similar HR systems with a strong focus on accuracy and efficiency, while implementing core HR operations such as employee data management, onboarding and offboarding, and workforce administration. You will partner closely with payroll teams, external benefits vendors, and internal partners to ensure seamless service delivery, acting as a key coordination point to resolve issues and maintain operational continuity. At the same time, you will identify and appropriately escalate complex or non-standard cases. Beyond daily operations, you will contribute to continuous improvement by identifying process gaps and supporting initiatives that enhance efficiency and employee experience. You will also support reporting and data analysis to generate insights, and collaborate with regional and global teams to align on policies, standards, and compliance requirements, while continuously building your knowledge of HR processes and local practices in Japan. What You’ll Bring Essential Experience in HR operations, shared services, or HR support Solid understanding of employee lifecycle processes and HR operations fundamentals High detail oriented with a strong focus on data accuracy and quality Strong partner management and coordination skills Fluent Japanese and business-level English Desirable Experience using Workday, IRIS, or similar HRIS systems Ability to manage multiple priorities and deliver in a fast-paced environment Experience supporting HR operations in Japan or knowledge of local labor practices Experience working in a multinational company (MNC) environment Exposure to payroll coordination or benefits vendor management Experience contributing to process improvement or operational excellence initiatives What You’ll Get in Return Opportunity to work on AI-enabled HR operations and be at the forefront of the future of AI in HR . In addition, you will take on a significant position where you directly impact employee experience in Japan while gaining exposure to global HR operations and cross-functional collaboration. You will work in a supportive, work-life balance and inclusive working environment, with opportunities to continue growing your expertise in HR operations, systems, and process improvement. Career Stage: Senior Associate London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.