HR Advisor

Job description

**Job Title:**HR Advisor **Working Pattern:** Monday to Friday, 36.25 hours per week **Salary:** up to £40,000 and up to 20% bonus and benefits **Location:** Hybrid working based at our Blackpool office (FY4 2FB), with 2–3 days per week in the office, including Wednesdays and Thursdays or hybrid working from our Cardiff office **💚 Shaping the future of sustainable digital banking 💚** Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.  People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.  Recognised in *The Sunday Times* Best Places to Work for 2024 and 2025, Tandem has also been named in *The Sunday Times* 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.  Tandem is growing fast and helping to shape the future of sustainable banking. **Your team: Collaborators in change** Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. The HR Advisor is responsible for providing professional and effective advice to the Bank’s employees in line with current employment legislation, regulatory guidelines, company policy and best practice.    The post holder will collaborate closely with managers to address HR queries, manage employee relations, and foster a positive working environment. The HR advisor will support the wider HR team to deliver key initiatives to improve the overall development and wellbeing of employees. **Your Impact: Building a sustainable tomorrow** As a HR Advisor at Tandem your focus will be on:  - Provide the business with professional advice which is legally compliant and in line with Tandem’s brand. Key areas of advice may include; absence management, misconduct, gross misconduct, performance, FCA conduct rules, restructures, conflict resolution (This list is not exhaustive). - Review existing HR policies, templates, and documentation, creating a single source of truth and streamlining a central portfolio of clear, consistent, and readily accessible documents. - Regularly meet with team leaders and managers to understand the People challenges in their area, highlighting risks & issues and agreeing improvement actions; escalate relevant issues to line manager when relevant. - Develop and maintain HR policies, processes and supporting documentation (e.g. letters) ensuring the Bank meets all legal and regulatory requirements, and actioning improvement opportunities. - Through policies, processes and behaviours operate in line with Tandem’s brand and values. - Ensure the language of all communications e.g. letters are professional, consistent and in line with Tandem’s brand. - Support the HR team with change initiatives e.g. organisational change/restructure activity. - Support the Bank’s regular people initiatives including; annual salary review process, biannual performance review process, employee engagement surveys, fit and proper assessment. - Support the Bank in complying with regulatory requirements including employment law, the FCA’s SMCR, PRA regulations. - Maintain strict confidentiality when managing sensitive information such as salary details, absence records, disciplinary records. - Support the team on an ad hoc basis and during peak times on administrative processes e.g. onboarding, Bank wide communications. - Ensure employment law knowledge is up to date to support the People strategy and the objectives of the business. **Regulatory Responsibilities**  - Support the Bank with the fit and proper assessment of all employees in line with FCA/PRA guidelines and the Bank’s policy. - Understand the FCA Conduct Rules and how these apply to employees and the reporting requirements for the breach of these rules. **We’d love to hear from you if you have:**  - Experience at a similar level, in a similar size business. - Strong advice background with the ability to think outside of the box to solve challenges. - Ability to work flexibly to meet business demands. - Ability to read and understand employment law and apply to Tandem. - Excellent attention to detail. - Excellent verbal and written communication skills. - Ability to deal with multiple tasks. - Ability to build good working relationships. - Confident to challenge and influence people’s decisions in a professional manner. **It would be great, but not essential if you have**:  - Experience in financial services or similar regulatory environment - CIPD level 3 or 5 **Rewards that reflect your value, what’s in it for you?** At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer: - 25 days annual leave plus 8 days Bank Holiday - An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc - Buy or sell up to 5 days holiday a year - Healthcare cash plan through Westfield Health - Life Assurance at 3 x salary - Electric Vehicle salary sacrifice scheme - Cycle to Work salary sacrifice scheme and a free helmet - Salary sacrifice Pension contribution\*, 4% employee contributions matched with 4% Tandem contribution (\*Subject to salary eligibility) - Smart Tech scheme (buy goods with 0% interest) - 10% discount on solar panels - Tandem Hub for treats, cash back and discounts on UK retailers - 2 days per year paid volunteering - Free cereal, snacks and drinks in all offices - Quarterly team social budgets Please note, some benefits are subject to eligibility criteria, such as passing your probation. **Our Green Deal: Your Impact Amplified** A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: - Volunteer 14.25 hours a year for charity > receive a half day on a Friday - Take part in a fundraising event > Tandem will match up to £200 a year - Have renewable energy at home > receive an additional 1-day annual leave - Drive an electric car > receive £500 towards a home charger - Use public transport or have a low emissions/hybrid car > entry into a £200 prize draw - Sign up to cycle to work scheme > receive £30 voucher for a cycling helmet **Ready to make your mark?** Apply now and let's pave the way to a more sustainable world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. **Sourcing Model** Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.