HR Business Partner I

## Role Overview You’ll be a strategic HR Business Partner, working closely with leaders to shape how people are hired, developed, motivated, and retained. In this role, you’ll support Customer Support, Customer Success, and Professional Services teams while turning people and organizational insights into clear, practical actions that strengthen performance and culture. You’ll advise leaders on organizational design, coach managers, and use data to identify trends before they become issues. You’ll also be the go-to partner for employee relations in India, helping resolve complex situations with sound judgment, empathy, and a strong understanding of local employment law. ### Here’s a breakdown of what you’ll do (not all of it, just the important stuff) - Partner with business leaders as a trusted advisor on organizational effectiveness, workforce planning, and people strategies. - Use qualitative and quantitative data to identify trends, inform decisions, and translate analysis into clear priorities and actions. - Lead and resolve complex employee relations matters in India, ensuring fair, compliant, and timely outcomes. - Design, improve, and deliver programs across performance management, career development, coaching, and recognition to support managers and individual contributors. - Drive key HR cycles, including performance, compensation, and talent reviews, within your business area while aligning with global standards and practices. - Stay current on HR best practices and regulatory changes, and proactively guide leaders on their implications for teams. ### These are the essentials you’ll need to get an interview - 5+ years of relevant experience as an HR Business Partner or in a similar HR role. - Hands-on experience managing employee relations in India, including complex and sensitive cases. - Proven ability to partner with and influence stakeholders at all levels, including senior leadership. - Track record of managing multiple priorities in a fast-paced environment and delivering complex, time-sensitive work. - Ability to handle confidential information with discretion, sound judgment, and professionalism. - Excellent written and verbal communication skills, including the ability to present and facilitate confidently. - Strong interpersonal and organizational skills, with the ability to build trust and follow through on commitments. ### It would be great if you had these too, but we’ll support you if you don’t - Experience supporting Customer Support, Customer Success, Professional Services, Technology, Product, or similar teams. - A bachelor’s degree in psychology, business administration, communications, human resources, or a related field. - A track record of being adaptable, curious, and proactive, with strong analytical and creative problem-solving skills. **About Us** Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at or follow us on [LinkedIn](https://www.linkedin.com/company/diligent-board-member-services/mycompany/verification/) and [Facebook](https://www.facebook.com/DiligentCorporation/) **What Diligent Offers You** - **Creativity is ingrained in our culture.** We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients - **We care about our people.**Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few - **We have teams all over the world**. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. - **Diversity is important to us.** Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to **work onsite at least 50% of the time.** We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's [EEO Policy](https://www.diligent.com/company/eeo-policy) and [US EEOC](https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&hash=614AE342F4AB51A091EA3E15F84F7E49)[’](https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&hash=614AE342F4AB51A091EA3E15F84F7E49)[s Know Your Rights](https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&hash=614AE342F4AB51A091EA3E15F84F7E49). We are a drug free workplace. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at . To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our [Candidate Privacy Policy](https://www.diligent.com/legal/candidate-privacy). At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities. **Recruitment agencies:** Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes