HR Business Partner, Retail Singapore

Job description

If you’ve worn a pair of glasses, we’ve already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Stellest and Transitions , iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Vogue Eyewear , as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut and LensCrafters , and leading e-commerce platforms. Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! Your #FutureInSight with EssilorLuxottica Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and bring your unique perspective to our Team? ​ Craft your career with innovation leaders. Here, we nurture talent and creativity, empowering you to reach heights in a dynamic and inclusive environment. Position Summary The HR Business Partner (HRBP) serves as a strategic partner to the retail leadership team, supporting approximately 70 stores across Singapore. This role is responsible for driving people strategies that enhance business performance, employee engagement, talent development, and operational excellence. The HRBP works closely with Head of Field, Area Managers, Store Managers, and cross-functional teams to ensure effective HR service delivery while fostering a high-performing and inclusive culture. Key Responsibilities Business Partnership Partner with Retail Operations leaders to align HR strategies with business objectives. Provide trusted HR advice and coaching to Head of Field, Area Managers, Store Managers on people-related matters. Support workforce planning and organizational effectiveness to meet evolving business needs. Analyze people metrics and trends to identify opportunities and recommend solutions. Talent Acquisition & Workforce Planning Partner with the Talent Acquisition team to ensure timely recruitment for retail positions. Support manpower planning and succession planning across the retail network. Participate in interviews for key retail leadership positions where required. Employee Relations Manage employee relations issues, conducting fair and thorough investigations where necessary. Advise managers on disciplinary matters, performance management, grievances, and employment legislation. Ensure consistent application of company policies and employment practices. Performance & Talent Management Drive the annual performance management cycle across the retail organization. Coach managers on performance conversations, goal setting, and development planning. Identify high-potential employees and support talent review and succession planning initiatives. Learning & Development Identify capability gaps and partner with Learning & Development to implement relevant training programs. Support onboarding initiatives to improve new hire integration and retention. Promote leadership development and continuous learning across store teams. Employee Engagement Support engagement initiatives that strengthen company culture and employee experience. Analyze engagement survey results and work with business leaders to develop action plans. Champion diversity, inclusion, wellbeing, and recognition initiatives. HR Operations & Compliance Ensure compliance with Singapore employment legislation and company policies. Support policy implementation, HR audits, and regulatory requirements. Partner with HR Operations on employee lifecycle processes and HR systems. Maintain accurate HR documentation and reporting. Change Management Support organizational changes including restructures, new business initiatives, and transformation projects. Guide leaders through change management activities to ensure smooth implementation and employee adoption. Key Stakeholders Retail Director Regional Managers Store Managers Talent Acquisition Learning & Development HR Operations & Payroll Finance Corporate HR teams Qualifications & Experience Bachelor's degree in Human Resources, Business Administration, or a related discipline. 5–8 years of HR Business Partner or HR Generalist experience within retail, FMCG, hospitality, or other multi-site operations. Experience supporting a geographically dispersed workforce. Experience handling employee relations and performance management cases. Proven ability to influence stakeholders at all levels. Skills & Competencies Strong business partnering and stakeholder management skills. Excellent communication and interpersonal abilities. Commercial mindset with the ability to balance business and people priorities. Strong problem-solving and conflict resolution skills. Data-driven with the ability to interpret HR metrics and translate insights into actions. Highly organized, adaptable, and able to manage multiple priorities in a fast-paced retail environment. High level of integrity and confidentiality. Success Measures Improved employee engagement and retention. Effective resolution of employee relations matters. Strong leadership capability across store management teams. Compliance with employment legislation and internal HR policies. Positive feedback from retail leaders on HR partnership and support. This role requires regular travel across Singapore to visit stores ( at least 3 days per week), build relationships with retail teams, and provide on-site HR support. The successful candidate will be a proactive, hands-on HR professional who enjoys working in a dynamic retail environment and partnering closely with operational leaders to drive business success. What’s in it for you In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us. Gain access to countless opportunities for growth - whether horizontally, vertically, or internationally - within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process (from R&D to Manufacturing, from Distribution to Stores, and everything in between). Join the Employee Shareholding Program to share in the Company’s success and directly benefit from EssilorLuxottica’s growth. Possibility of flexible ways of working and entitlement to a set number of paid days off each year to relax, recharge, spend time with family and pursue personal interests. Enjoy team-building events and recreational activities organized by our volunteer-based ‘ Happiness Committee’ in Singapore. Opportunity to volunteer with the OneSight EssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight. Medical benefits including health insurance coverage for hospital & surgical, outpatient - general practitioner and specialist, TCM, dental, and mental wellbeing. Recruiting process Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.​ Our Diversity, Equity and Inclusion commitment​ We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.