HR Employee Support Representative II – French Bilingual

Job description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life At Medtronic, we value what makes you unique. Be part of a company that thinks differently to solve problems, make progress and deliver meaningful innovations. You will be responsible for performing administration processing of transactions, data input and verification of required documentation, identifying, navigating, researching, and troubleshooting HR transactional processes related to multiple HR based applications and associated systems. Responsibilities may include the following and other duties may be assigned: Retain ownership of assigned cases until closure with end user. Be the contact person for employees wide a range of questions related to Medtronic global, regional, and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs. Generate letters, correspondence, forms, and other HR related documents Liaise with employees to explain company HR policies, benefits, and procedures via cases, phone, or live chat. Assist with a wide variety of general administrative projects, providing technical Human and highly skilled clerical support. Support employees and managers with queries related to our HR systems (Workday, Recognize System, Cornerstone). Actively contribute to our continuous improvement culture that gets everybody engaged every day in solving problems to improve the value we provide to our customers. Required Knowledge and Experience: Working Proficiency (verbally and in writing) in French and English Requires minimum of 2 years of relevant experience in a front office facing Customer Service/Shared Service environment and/ or administrative job. Strong communication skills Interested to further develop within an international HR Shared Service/Shared Service environment. Experience in working with Workday and ServiceNow would be beneficial. Rigorous, precise, curious, follow-up capabilities with strong problem solving skills Highly flexible, able to handle multiple tasks and priorities. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here