HR Generalist

Job description

The HR Generalist provides administrative and operational support to the Human Resources function under the direction of the Vice President of Human Resources, with primary responsibility for coordinating the employee onboarding process and supporting a positive, compliant new-hire experience. This role manages onboarding activities, including pre-employment requirements, new-hire documentation, employment eligibility verification, system setup, required acknowledgments and training, and coordination with managers to ensure employees are prepared for their first day and successfully integrated into the organization. The HR Generalist also serves as a backup to other HR functions as needed to ensure continuity of HR services and responsive support to employees and management. DUTIES AND RESPONSIBILITIES Employee Onboarding & New-Hire Experience · Coordinate the end-to-end onboarding process to provide new employees with an organized, timely, and positive onboarding experience. · Manage pre-employment requirements, including background checks, drug screenings, required documentation, and other position-specific requirements. · Ensure all required new-hire documents are completed accurately and timely, including employment eligibility verification and required federal, state, and company forms. · Coordinate new-hire system setup and access with managers and appropriate departments to ensure employees are prepared for their first day. · Assign and track required policies, acknowledgments, training, and other onboarding activities. · Communicate with new hires throughout the pre-employment and onboarding process, providing instructions, answering questions, and resolving outstanding requirements. · Partner with hiring managers to confirm start dates, work locations, schedules, equipment, system access, training plans, and other first-day needs. · Monitor onboarding progress and proactively follow up with new hires and managers to address incomplete or outstanding items. · Maintain accurate and complete employee records within the HRIS and other HR systems. · Support new employees during their initial employment period and assist with questions regarding HR policies, payroll, benefits, systems, and company resources. HR Operations & Compliance · Maintain accurate employee data, personnel records, and required HR documentation in accordance with company policies and applicable record-retention requirements. · Track completion of required employment documents, certifications, licenses, training, and other compliance requirements. · Assist with HR audits and reviews to identify missing, expired, or incomplete employee documentation. · Support the administration and documentation of HR policies, procedures, and compliance initiatives. · Prepare HR reports, employee communications, correspondence, and other documentation as requested. · Respond to routine employee and manager questions and appropriately escalate matters requiring additional HR review or guidance. · Protect confidential employee and company information and exercise appropriate discretion when handling sensitive HR matters. HR Team Support · Provide day-to-day administrative and operational support to HR leadership. · Serve as a backup to other HR functions as needed to maintain continuity of HR services and timely support for employees and management. · Assist with payroll, benefits, leave administration, Workers’ Compensation, employee relations, recruiting, offboarding, compliance, and other HR activities when coverage or additional support is needed. · Collaborate with HR team members, managers, payroll, IT, and other departments to resolve employee issues and ensure HR processes are completed accurately and timely. · Perform other HR-related duties and responsibilities as assigned based on organizational needs. BEHAVIOR & COMMUNICATION EXPECTATIONS · A high level of professionalism and confidentiality is crucial to this role · Establish and maintain effective working relationships with department leaders and executive leadership with the purpose of: o Always being approachable o Being known as a trusted resource for knowledge and guidance · Desire to deliver excellence – Always looking for the very best product in what we do · Living Above the Line – Exhibiting ownership, accountability and responsibility · Engaged – Ensuring we all care about Mexcor and the work we do, from the top - down · Responsive – We do what we say in a timely manner · Respected – As professionals, we are known for accuracy in all we say and do · Confident – Trust in our ability to be successful and make good decisions COMPETENCIES · Organizing – Can marshal resources (people, funding, material, support) to get things done; uses resources effectively and efficiently; arranges information and files in a useful manner · Dealing with Ambiguity – Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; can comfortably handle risk and uncertainty · Approachability – Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others · Written Communications – Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect · Integrity and Trust - Widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent self for personal gain QUALIFICATIONS · Bachelor’s degree in Human Resources, Business Administration, or related field preferred; equivalent experience may be considered · Bilingual professional with fluency in Spanish and English, highly preferred · SHRM-CP, aPHR, or higher preferred · HR Coordinator or HR Generalist experience preferred · Knowledge of HR practices, employment laws, and compliance requirements · Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) · Strong attention to detail, organizational skills, and ability to manage multiple priorities · Excellent written and verbal communication skills · Ability to handle confidential information with discretion and professionalism Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Drug-Free Workplace: The Company is committed to maintaining a safe, healthy, and productive work environment. Employees are expected to report to work free from the effects of illegal drugs, alcohol, marijuana/THC, or any substance that may impair their ability to perform their job safely and effectively. Employment may be contingent upon successfully passing applicable drug and alcohol screenings, and employees may be subject to testing as permitted by company policy and applicable law. Mexcor provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This EEO policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment with Mexcor is at will. This means employment is for an indefinite period of time and it is subject to termination by you or Mexcor , with or without cause, with or without notice, and at any time. Established in 1989, Mexcor, is part of a portfolio of companies including MBG, Mexcor International, MFI, Globalternative Solutions, VivaVerse, and Viva Center. It is a family-owned, multi-generational importer & distributor of beverages headquartered in Houston, Texas. Founded by Celia Villanueva and joined by her son Eduardo Morales in 2014, Mexcor has grown to be the 3rd largest alcohol beverage distributor in Texas, the 4th largest spirits distributor in Florida and 6th in California. Mexcor has cultivated and established a network of partnerships with over 140 regional distributors and control states resulting in reach and presence in all 50 states in the US. Mexcor offers a carefully curated, diverse portfolio of top-quality brands sourced from all over the world and strives to provide exceptional levels of service to our business partners every day. We are guided by our primary PURPOSE, our CORE VALUES and our RESPONSIBILITIES towards our ASSOCIATES, CUSTOMERS, SUPPLIERS & COMMUNITY. Mexcor seeks a Human Resources Generalist for the shared services team in NW Houston. We have a competitive compensation package that includes performance-based incentives, a wide range of benefits, career advancement and professional development opportunities.