HR Generalist

Job description

We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: HR Generalist Location: Taipei, Taiwan (hybrid) About the role: We are looking for an experienced and people-focused HR Generalist to join BSI’s People team. In this role, you will provide end-to-end HR support across one or multiple countries, acting as a key contact for employees and managers across a broad range of HR matters. You will support the full employee lifecycle, including onboarding, payroll coordination, employee relations support, benefits administration, and HR operations. Working within a global matrix organisation, you will play an important role in ensuring employees receive a consistent, high-quality experience while balancing local employment requirements with global processes and policies. This role also provides day-to-day guidance and support to local HR Administrators, helping ensure effective delivery of HR services across the region. Key Responsibilities: Act as a key HR contact for employees and managers across assigned countries. Manage end-to-end HR operations including onboarding, contractual changes, benefits administration, leave management, payroll coordination, and offboarding. Maintain accurate employee records and country-specific HR documentation within HR systems. Provide first-line guidance on HR policies, procedures, and employee lifecycle matters. Support managers with routine people processes and best practice guidance. Coordinate payroll inputs and support monthly payroll activities. Support employee relations activity, triaging and escalating more complex matters where appropriate. Maintain awareness of local employment legislation and support compliance with local labour laws and internal policies. Support implementation of regional and global HR initiatives, including leadership development, systems changes, and performance processes. Build strong relationships across the People team and wider business to ensure a seamless employee experience. Support HR projects and contribute to continuous improvement of HR processes and ways of working. Provide guidance and day-to-day support to local HR Administrators where applicable. What we’re looking for... Essential: At least 3-5 years of HR experience within a similar generalist or operational HR role. Strong understanding of employment law, HR policies, and people processes. Experience using HR/HCM systems. Strong communication and stakeholder management skills. Excellent organisational skills with the ability to manage multiple priorities effectively. High levels of professionalism, integrity, and discretion when handling sensitive information. Strong problem-solving capability with the ability to apply sound judgement. Business English and local language proficiency relevant to assigned countries. Highly desirable HR-related qualification or certification. Experience supporting multiple countries or regions. Experience supporting employee relations activity or working closely with ER teams. Experience contributing to HR transformation or process improvement initiatives. Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 3 days’ annual leave, paid sick leave, bank holidays, health insurance, life insurance, paid maternity leave, paid paternity leave, parental leave, paid menstruation leave, paid marriage leave, paid civil defence or reserve training leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle. Together, we are building an organisation that is ready to meet the challenges ahead. Grow your career as you help us shape what comes next. We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe. Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives. We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do. We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world. D&I Policy The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work. If you have a disability or health condition, please let us know if you need any reasonable adjustments to the recruitment process. #LI-LL1 #LI-Hybrid About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.