HR Lead Morocco & Switzerland

HR Lead Morocco & Switzerland + Global Talent & Performance Partner Casablanca, Morocco (Hybrid-3 days in office) | Reports to: Chief People Officer Why This Role Matters As HR Lead for Morocco and Switzerland, you will be the primary owner of local HR delivery while contributing to the rollout and improvement of global people practices. This is a hands-on HR leadership role combining full ownership of HR operations in Morocco and Switzerland with contribution to selected global people initiatives. You will be responsible for ensuring HR runs effectively day-to-day while steadily improving how we manage talent and performance. For the right person, this role offers: Full ownership of HR across two markets Direct exposure to senior international leadership The opportunity to contribute to global people practices The ability to improve operational HR delivery and strengthen manager capability through hands-on support and coaching About , a global Microsoft partner, specializes in delivering AI-powered, cloud-based solutions tailored for service-centric organizations such as architecture and engineering, legal, consulting, software services, accounting, and homebuilding. As the business continues to scale internationally, the company is evolving toward a more globally aligned HR operating model with clearer accountability, scalable processes, stronger governance, and modern people practices enabled by technology and AI. This role will play a key part in helping translate that vision into reality. What You’ll Lead HR Leadership - Morocco & Switzerland You will serve as the primary HR leader for Morocco and Switzerland, owning the full people agenda across both markets. Supporting managers in workforce planning and day-to-day people decisions, organizational changes, employee engagement, and people strategy Owning or overseeing monthly payroll preparation and validation with accuracy and discipline Managing employee administration end-to-end (contracts, amendments, benefits, HRIS data quality) Ensuring timely and accurate execution of core HR processes (onboarding, lifecycle changes, exits) Acting as the first point of contact for managers and employees on day-to-day HR matters Strengthening governance, process consistency, and operational reliability across HR delivery Supporting the transition of transactional activities into Shared Services with clear ownership and SLA management Analyze HR metrics and provide actionable insights to leadership teams. Employee Relations & Compliance – Morocco & Switzerland Manage sensitive and complex employee relations matters with professionalism and sound judgment. Ensure compliance with local employment legislation. Support managers in handling disciplinary actions, investigations, grievances, and performance-related matters. Maintain strong relationships with local stakeholders Global Talent & Performance Beyond country HR leadership, you will contribute to global talent practices across the organization. Support implementation and improvement of performance management frameworks including review cycles, calibration, manager enablement, and communication strategies Support and run talent review cycles and succession planning processes that improve leadership visibility and bench strength Partner with managers to support development planning and strengthen team capability Coach managers on performance conversations, leadership effectiveness, and talent decisions Collaborate with the Learning & Capability Lead to align talent frameworks with capability-building initiatives Global HR improvement and projects Contribute to HR improvement initiatives where relevant Help implement changes locally and ensure adoption Identify process inefficiencies and suggest improvements Leverage AI and digital tools to improve HR processes and drive operational effectiveness. Use a structured, project-based approach to deliver HR initiatives and track outcomes. What you bring 8+ years of experience in HR Business Partnering or senior HR leadership roles within international and matrixed organizations Strong employee relations expertise with deep knowledge of Moroccan and Swiss labour law Experience in complex case management Experience building or managing performance management, talent review, or succession planning processes Strong business partnership and stakeholder management capability Proven ability to manage core HR operations, including payroll coordination and employee administration, with high attention to detail Hands-on, pragmatic approach with willingness to be close to the day-to-day reality of the business High learning agility with a continuous improvement mindset Ability to coach and influence managers effectively on performance, people decisions, and day-to-day team challenges Ability to operate confidently across both strategic and operational HR environments Strong analytical capability with experience using HR systems, reporting, and workforce data Fluency in French and English Experience supporting Shared Services transformation or AI-enabled HR workflows is a plus. Who Will Thrive Here You are proactive, structured and comfortable operating in environments where not everything is fully defined yet. You bring calmness to complexity credibility in conversations with managers and local leaders, and discipline to execution. You know how to balance compliance with pragmatism, global consistency with local realities, and strategic thinking with operational delivery. You are comfortable switching between operational execution and broader improvement work, and you take pride in getting the fundamentals right.