HR Officer

Job description

IN ART WE TRUST Moco isn’t like any other museum. We started in Amsterdam, expanded to Barcelona, and after receiving +5 million visitors are now shaking things up in London. Our goal? To make art, fun, bold, and for everyone. At Moco, we showcase work by icons like Basquiat, Warhol, Kusama and street legends like Banksy, whose art challenges power and speaks to the people. We celebrate the voices that are not always found in traditional museums, from the streets to the digital world and beyond. Our spaces are filled with immersive art, powerful messages and a playful spirit. We believe in breaking the rules, thinking differently, and making art that connects with real life. Our team is made up of curious, passionate people who love creativity, community, and doing things with heart. You don’t need to be an art expert, just open-minded, energetic, and ready to be part of something exciting. WHAT MOCO OFFERS Beneath our brand’s surface, at Moco Museum we are a team that thrives on creativity, inclusivity and collaboration. Each of us brings unique ideas, experiences and perspectives that shape the way we work, adapt and grow. Always building something new and forward-looking, giving you the chance to develop your career while being part of a Company that embraces change and celebrates fresh ideas. We approach challenges and successes together, with a mindset of continuous learning and innovation. Beyond the work itself, we create space to connect and enjoy our time as colleagues, from Friday drinks to team-building activities, making Moco a workplace where our people feel involved and motivated. Here you will find more than just a job, you will find a place to belong. In addition, we provide the following benefits: • Competitive salary • A high energy work environment that will keep you on your toes and inspire you to think outside the box. • A fun annual social calendar of internal team events • Exclusive discount on merchandize and admission to enjoy our art with your loved ones • Opportunity to develop yourself and to execute your ideas THIS IS YOU Are you interested in HR administration and confident with Dutch labour law? Are you someone who appreciates the importance of detail, accuracy and discretion in HR processes, and enjoys supporting employee engagement? ​If yes, we are looking for you. Join us at the Moco Museum’s Headquarters in an opportunity to contribute as an HR Officer supporting Amsterdam’s Museum and Office-based staff. In this role, your primary focus is HR administration, ensuring smooth processes across the employee lifecycle, including onboarding, documentation, reporting, and payroll. You will handle sensitive information with confidentiality and professionalism, and your attention to detail will help maintain the integrity of HR operations. We are looking for someone who is highly organized, detail-oriented, and proactive, with strong communication skills and a genuine interest in Human Resources. You thrive in a social, collaborative environment, can manage multiple tasks simultaneously, and approach challenges with creativity and adaptability. If you enjoy administration, take pride in executing tasks accurately, and can balance professional responsibilities with empathy and discretion, this role may be perfect for you. On the other hand, if detailed administrative work feels tedious or stressful, this position may not be the right fit. As your line manager is an English speaker, you must be comfortable communicating in English at all times. KEY RESPONSIBILITIES Onboarding Prepare offer letters, employment contracts, and all required onboarding documentation, ensuring accuracy and compliance with Dutch labour law. Perform right-to-work and identity verification checks, and assist in coordinating first-day logistics for new employees. Update the internal HR system with new hire information and track completion of mandatory onboarding steps. Serve as the primary point of contact for new hires during their onboarding, ensuring a smooth and welcoming experience. HR Administration Maintain accurate and up-to-date employee records in the HR system, including personal details, job changes, and absence records. Prepare HR documents such as promotion letters, salary adjustments, contract extensions, and termination paperwork. Support ad hoc requests for employee data, HR reporting, and internal/external references. Ensure HR processes comply with internal guidelines and legal requirements, maintaining confidentiality and discretion at all times. HR Platform Optimization Serve as the key administrator for the HR platform, ensuring it is always accurate, up-to-date, and fully functional for HR operations. Continuously stay informed about platform features and updates to optimize workflows and administrative efficiency. Provide guidance and support to colleagues on using the platform effectively for tasks such as reporting, onboarding, and employee record management. Identify opportunities to streamline processes within the system and propos improvements to the HR team. Project Support Assist with the implementation of HR initiatives, including new policies, process improvements, or staff engagement activities. Participate in cross-functional HR projects, offering organizational support and ensuring deadlines and documentation standards are met. General Serve as a reliable administrative backbone for the HR team, ensuring smooth day-to-day operations. Act as a point of contact for employees and managers on HR administrative queries, maintaining a professional, supportive, and approachable manner. Continuously look for ways to improve HR administration processes and contribute to a positive and efficient HR function. REQUIREMENTS Strong written and verbal communication skills in Dutch and English. Dutch is required due to the nature of the role, including compliance with Dutch labor law, payroll administration, interpretation of official documentation Bachelor’s degree in Human Resources, Business Administration, or a related field. At least 2–4 years of experience in an HR role with a strong administrative focus. Proven experience processing payroll, handling employee records, onboarding, and HR reporting. Understanding of payroll processes, employee lifecycle, and HR compliance requirements. Enthusiastic about administrative work, taking pride in accuracy and process efficiency, and contributing to a positive workplace environment. Solid knowledge of Dutch labor law, employment regulations and HR best practices. Highly organized and detail-oriented, with strong administrative skills. Proficient in HR systems / HRIS platforms (e.g., Personio, AFAS) and MS Office Suite. Ability to maintain accurate and confidential employee records. Ability to prioritize tasks and manage multiple responsibilities simultaneously. Sociable and able to build positive relationships with colleagues at all levels but at the same time able to separate personal relationships from professional responsibilities. Proactive, adaptable, and solution-oriented with a can-do attitude. Comfortable optimizing HR systems and learning new features to support administrative efficiency. IN YOU WE TRUST Are you looking for a career that is challenging, but more importantly, rewarding? Do you think you have the Moco DNA? Did the job description speak to you? If you are nodding yes, then Moco Museum might just be the place for you. Please apply with your CV and/or a cover letter showing us why you would be a great fit for this role. Your place at Moco is waiting for you.