HR Operations Administrator

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. Reporting to the Team Lead HR Operations, the HR Ops Administrator plays a key supporting role within the Human Resources function, working closely with the HR Business Partners and other HR stakeholders, to ensure the smooth operation of HR processes and ensuring SOX compliance. The role focuses on maintaining accurate and up-to-date employee records, monitoring HR information systems for data integrity, and ensuring compliance with internal standards and policies. A strong emphasis is placed on quality control and process effectiveness to support informed decision-making and operational efficiency. What you’ll do You’ll take ownership of work that gives us our competitive edge, including: General: End-to-end processing of employee lifecycle transactions in Workday, including appointments, changes, transfers, terminations, etc Maintain accurate, complete, and compliant employee data in Workday, aligned to internal controls, governance frameworks, and SOX requirements Act as a first-line point of contact for HR Ops teams and data-related queries (within scope), escalating where appropriate Perform regular data audits, validations, and reconciliations to identify inaccuracies, duplication, and data gaps across HR systems Investigate root causes of data issues and work closely with HR Ops, HRIS, Payroll, Finance, and Compliance teams to resolve discrepancies Support system testing, validation, and post-implementation checks following Workday updates or process enhancements Prepare audit evidence and support internal and external audits related to HR data and controls Run standard and ad-hoc reports from Workday to support HR Operations, Payroll, and leadership decision-making, ensuring report accuracy Identify recurring errors, data trends, and process weaknesses, and recommend continuous improvement initiatives focused on efficiency and risk reduction Ensure strong data hygiene practices to support compliance and controlled environments (e.g. SOX, payroll controls, audit cycles) Coordinate and maintain accurate data inputs across multiple stakeholders, including Payroll, Finance, HRIS, Employee Benefits, IT, Facilities, and other HR partners Communicate with employees to request, validate, and follow up on documentation related to HR processes Schedule and prepare exit documentation and support HRBPs ahead of exit interview meetings Coordinate probation check-ins, reviews, and job change expectation sessions Prepare confirmation letters and other standard HR documentation for current and former employees Perform ad-hoc HR administration as required to support HR Operations Ad-hoc Administration This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow. What you’ll bring You’re someone who brings: Relevant tertiary qualification in: Human Resources, Information Systems, Business Administration Data / Operations Management 3-5 years’ experience in providing HR administration/Ops support 3 - 5 years’ experience using HR Admin/Payroll systems: Workday, PaySpace HR systems governance & integrations awareness: Understanding of HRIS governance principles, data flows, and integrations between Workday and downstream systems (e.g. Payroll, Finance, Benefits), with the ability to assess data impacts and risks. Knowledge and experience using all MS Office applications – Word, Excel, Outlook Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively Experience working collaboratively in cross-functional and cross-location teams, with a focus on achieving shared goals Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope Exceptional attention to detail, ensuring high standards of quality in all outputs Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations Desirable skills you’ve got up your sleeve It would be great if you also have some the following skills: Formal Workday training or certifications Exposure to HR reporting, audits, or compliance environments Advanced Excel skills (e.g. pivot tables, lookups) for data validation and analysis Confidentiality is non-negotiable with high levels of integrity Ability to work efficiently and effectively across the business and HR Department Ability to communicate effectively across all levels of the business Knowledge of relevant labour legislation in relation to HR administration (BCEA, LRA & SDA) Ability to prioritize and plan your daily schedule Ability to multi-task in a changing environment Ability to work under pressure in a fast-paced environment Strong commitment to providing exceptional service Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Efficiency & Effectiveness Communication Organisation & Planning Quality Focus Building Relationships Results Orientation Information Monitoring What you’ll get back We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast. Your progress matters . Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career. Support that has your back . Our Employee Assistance Programme offers resources for you and your family. Free Daily Meal Free Massages On-site Free On-Site Gym Group Life Cover Funeral Fund Benefit Financial Services Assistance Employee Assistance Programme Curro School Fees Benefit Income Continuation Benefit Leadership Training Referral Bonus Medical Aid Subsidy Free Sleep Coaching On-site Barista Retirement Annuity Subsidy Ready to feel superclass? At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!