HR Operations Associate

Job description

Corporate: Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees. Position Summary At Light & Wonder, our people are at the heart of everything we do. As an HR Operations Associate , you'll be a key part of our EMEA People Solution Center, helping to deliver a seamless employee experience across multiple countries and supporting a workforce of over 1,000 employees. This is a fantastic opportunity for someone looking to build a broad career in HR. You'll gain exposure to the full employee lifecycle, work with a variety of stakeholders across the business, and play an important role in ensuring our people processes run smoothly, accurately, and compliantly. If you're organised, customer-focused, and enjoy solving problems in a fast-paced environment, we'd love to hear from you. We're looking for people who are full of ideas, want to challenge the norm and work to our core values… Dare to be Bold - We always bring courage to work to reach for the unbelievable. Uphold Integrity - We promote accountability and respect to raise the bar for ourselves and the industry. Never Settle - We relentlessly push forward to create the extraordinary in every detail. Celebrate Perspectives - We combine diverse talent to look at the familiar in unfamiliar ways. Win as a Team – We bring out the best in each other to share collective success. What You'll Do Act as a first point of contact for HR queries, providing a responsive and professional service to employees across the EMEA region. Support employee lifecycle activities, including onboarding, employee changes, and offboarding. Administer HR processes, policies, and procedures across multiple countries, ensuring compliance with local requirements and company standards. Maintain accurate employee records across HRIS, payroll, and benefits systems, ensuring data integrity and confidentiality. Coordinate onboarding activities, including new hire inductions and supporting managers to create a positive first-day experience. Respond to employee enquiries within agreed service levels, delivering a consistent and positive employee experience. Support Senior HR Specialists with projects, process improvements, and continuous improvement initiatives. Assist in ensuring compliance with employment legislation, company policies, and governance requirements throughout the EMEA region. What You'll Bring Previous experience in HR administration, HR operations, shared services, or a customer-focused administrative environment. Strong organisational skills with excellent attention to detail and accuracy. A customer-first mindset and a genuine passion for delivering a great employee experience. The ability to manage multiple priorities and deadlines in a fast-paced environment. Strong communication and stakeholder management skills, with the confidence to work across different teams and levels of the business. Experience working with HR systems and employee data; experience with Workday would be an advantage. Understanding of HR processes, employee lifecycle activities, and data confidentiality requirements. A proactive approach to problem-solving and identifying opportunities for process improvement. High levels of professionalism, discretion, and integrity when handling sensitive information. The ability to work independently while contributing to a collaborative global team. Qualifications A HR qualification is advantageous How You'll Grow Develop expertise in HR systems, compliance, employee experience, and shared service delivery across multiple EMEA countries. Gain exposure to global HR projects and work closely with specialist teams including Talent Acquisition, Payroll, People Partners, and Compensation & Benefits. Play a role in shaping and improving HR processes that positively impact employees across the region. Why would you enjoy working with us at Light & Wonder? Competitive benefits, an open and supportive environment as well as a modern and exciting workplace. The opportunity to interact with global teams on a regular basis and the possibility to switch teams and projects as you and our business continues to develop and grow. Exciting projects with opportunities for creating positive change to our game engineering ecosystem. And if that is not enough; you will get to enjoy a stunning work location and flexible working whilst we provide you with the guidance and development skills you need to progress quickly and enhance your career .