HR Operations Coordinator

Job description

Overview BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory’s ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities Manage day-to-day HR operational transactions, including new hires, employee changes, and terminations in the HRIS system. Support and maintain HRIS processes, including training team members on relevant procedures. Conduct periodic data/process audits, identify discrepancies, and coordinate with relevant stakeholders for resolution. Manage employee documentation, electronic records, new-hire and promotion acknowledgements, and related HR documentation. Monitor the People Solutions Helpdesk and provide timely Level 1 support for employee queries, HR processes, and policy-related requests. Escalate complex employee requests or issues to the appropriate People Solutions team when required. Support People Solutions projects, process improvements, intranet updates, and certification-related activities. Partner with internal teams and employees to understand their requirements, build strong working relationships, and identify opportunities to improve HR processes. Ensure HR activities are completed with accuracy, confidentiality, quality, and timely follow-through. Qualifications Bachelor’s degree preferred, ideally in Human Resources, Business Administration, or a related field. Min 1 year of relevant HR/People Operations experience. Strong attention to detail and accuracy, particularly while handling repetitive HR transactions. Ability to multitask and manage priorities in a fast-paced environment. Strong customer service orientation, responsiveness, follow-through, and sense of urgency. Professional approach with the ability to handle sensitive and confidential employee information. Good communication and interpersonal skills for supporting employees and collaborating with internal stakeholders. Strong proficiency in Microsoft Office; experience with Microsoft SharePoint is preferred. Should demonstrate a continuous-learning and process-improvement mindset.