Steer Health is an AI-native growth and automation platform for healthcare. We help health systems, hospitals, and physician groups attract and retain patients, automate front-office and back-office workflows, and deliver the modern, consumer-grade experiences patients expect. Our AI agents work across the entire patient journey, from digital front door and scheduling through post-visit engagement and revenue operations.Founded in 2021 and headquartered in the Dallas-Fort Worth area, Steer Health has been recognized as a KLAS Emerging Solutions Top 20 company and is the winner of the 2026 Hearst Health Prize. We are a fast-scaling, mission-driven team, and we are building our people function to match.About the RoleAs our HR Operations Manager, you will own the day-to-day people operations that keep Steer running smoothly and make it a great place to work. You will be the go-to resource for employees on everything from onboarding to benefits, the guardian of our HR compliance and records, and a hands-on partner to leadership as we scale the team. This is a builder role: you will refine existing processes, create new ones, and put in place the HR foundation for our next stage of growth.This is an in-office position based at our Dallas, TX headquarters.RequirementsWhat You'll DoOwn the full employee lifecycle: offer letters, background checks, onboarding, internal transfers, and offboardingAdminister payroll, benefits, and leave programs, including open enrollment and day-to-day employee questionsManage our HRIS and employee records with accuracy, confidentiality, and audit-ready disciplineEnsure compliance with federal, Texas, and local employment laws; maintain the employee handbook, policies, and required trainings (including HIPAA and security awareness coordination)Support recruiting operations: job postings, interview scheduling, candidate communications, and offer processingRun performance review and feedback cycles, and equip managers with the tools to lead wellHandle employee relations matters with discretion, empathy, and sound judgmentLead engagement, culture, and recognition programs for our Dallas officeManage HR vendors (payroll, benefits brokers, background check providers) and continuously improve our toolingBuild and maintain people reporting: headcount, hiring pipeline, retention, and other key metrics for leadershipWhat You'll Bring5+ years of progressive HR experience, including hands-on ownership of HR operations or a generalist functionExperience in a startup or high-growth environment; healthcare or SaaS background is a strong plusWorking knowledge of federal and Texas employment law and HR compliance requirementsHands-on experience with HRIS and payroll platforms (e.g., Rippling, Gusto, ADP, BambooHR)Impeccable discretion in handling confidential and sensitive informationStrong organizational skills, attention to detail, and the ability to juggle competing priorities without dropping the ballClear, warm communication style; you build trust quickly with employees at every levelBachelor's degree in HR, Business, or a related field; SHRM-CP or PHR certification is a plusAbility to work on-site full time at our Dallas, TX officeBenefitsWhat We OfferCompetitive salary and performance-based bonusMedical, dental, and vision coveragePaid time off and company holidaysA ground-floor opportunity to shape the people function at a fast-growing, award-winning healthcare AI companyA collaborative, high-energy office culture where your work is visible and your impact is immediateEqual OpportunitySteer Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Steer Health is an AI-native growth and automation platform for healthcare. We help health systems, hospitals, and physician groups attract and retain patients, automate front-office and back-office workflows, and deliver the modern, consumer-grade experiences patients expect. Our AI agents work across the entire patient journey, from digital front door and scheduling through post-visit engagement and revenue operations.
Founded in 2021 and headquartered in the Dallas-Fort Worth area, Steer Health has been recognized as a KLAS Emerging Solutions Top 20 company and is the winner of the 2026 Hearst Health Prize. We are a fast-scaling, mission-driven team, and we are building our people function to match.
About the Role
As our HR Operations Manager, you will own the day-to-day people operations that keep Steer running smoothly and make it a great place to work. You will be the go-to resource for employees on everything from onboarding to benefits, the guardian of our HR compliance and records, and a hands-on partner to leadership as we scale the team. This is a builder role: you will refine existing processes, create new ones, and put in place the HR foundation for our next stage of growth.
This is an in-office position based at our Dallas, TX headquarters.
Requirements
What You'll Do
- Own the full employee lifecycle: offer letters, background checks, onboarding, internal transfers, and offboarding
- Administer payroll, benefits, and leave programs, including open enrollment and day-to-day employee questions
- Manage our HRIS and employee records with accuracy, confidentiality, and audit-ready discipline
- Ensure compliance with federal, Texas, and local employment laws; maintain the employee handbook, policies, and required trainings (including HIPAA and security awareness coordination)
- Support recruiting operations: job postings, interview scheduling, candidate communications, and offer processing
- Run performance review and feedback cycles, and equip managers with the tools to lead well
- Handle employee relations matters with discretion, empathy, and sound judgment
- Lead engagement, culture, and recognition programs for our Dallas office
- Manage HR vendors (payroll, benefits brokers, background check providers) and continuously improve our tooling
- Build and maintain people reporting: headcount, hiring pipeline, retention, and other key metrics for leadership
What You'll Bring
- 5+ years of progressive HR experience, including hands-on ownership of HR operations or a generalist function
- Experience in a startup or high-growth environment; healthcare or SaaS background is a strong plus
- Working knowledge of federal and Texas employment law and HR compliance requirements
- Hands-on experience with HRIS and payroll platforms (e.g., Rippling, Gusto, ADP, BambooHR)
- Impeccable discretion in handling confidential and sensitive information
- Strong organizational skills, attention to detail, and the ability to juggle competing priorities without dropping the ball
- Clear, warm communication style; you build trust quickly with employees at every level
- Bachelor's degree in HR, Business, or a related field; SHRM-CP or PHR certification is a plus
- Ability to work on-site full time at our Dallas, TX office
Benefits
What We Offer
- Competitive salary and performance-based bonus
- Medical, dental, and vision coverage
- Paid time off and company holidays
- A ground-floor opportunity to shape the people function at a fast-growing, award-winning healthcare AI company
- A collaborative, high-energy office culture where your work is visible and your impact is immediate
Equal Opportunity
Steer Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Steer Health is on a mission to modernize patient experience with its user-friendly healthcare telemedicine enterprise that empowers healthcare providers to deliver personalized patient care in real-time resulting in new practice revenues, enhanced staff efficiencies, and higher levels of patient satisfaction.. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down.We believe our opportunity is huge. Every Medical group and hospital in the world suffers from patient engagement problems. Traditional EHR products approach the problem with old solutions that breed inefficiency and ultimately can’t help hospital and practice admins to deliver care to patients in a secure manner.Steer Health provides a modern solution that addresses these data silo & EHR shortcomings. Steer Health helps healthcare enterprises harness the value of our all-in-one virtual care platform, by adding the patient outreach tools and 24x7 support that meet all virtual care needs. Ultimately, Steer Health helps organizations deliver superior care anywhere resulting in new revenues and enhanced staff productivity.
Steer Health is on a mission to modernize patient experience with its user-friendly healthcare telemedicine enterprise that empowers healthcare providers to deliver personalized patient care in real-time resulting in new practice revenues, enhanced staff efficiencies, and higher levels of patient satisfaction.. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down.
We believe our opportunity is huge. Every Medical group and hospital in the world suffers from patient engagement problems. Traditional EHR products approach the problem with old solutions that breed inefficiency and ultimately can’t help hospital and practice admins to deliver care to patients in a secure manner.
Steer Health provides a modern solution that addresses these data silo & EHR shortcomings. Steer Health helps healthcare enterprises harness the value of our all-in-one virtual care platform, by adding the patient outreach tools and 24x7 support that meet all virtual care needs. Ultimately, Steer Health helps organizations deliver superior care anywhere resulting in new revenues and enhanced staff productivity.
