HR Ops Administrator - France (Egypt Center)

Job description

Job Description Summary As an HR Operation Associate you will be participating in dedicated HR processes where you will be handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with Senior experts / owners of your responsible HR service process. Job Description Key Responsibilities Support HR Operations services such as On-boarding, Off-boarding, employee life cycle (one or several of the processes) and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively. Understanding employees questions and issues, advising them in a professional way and handling their queries in a timely manner by ensuring excellent employee experience Deal with operational issues and process failures, identifying and implementing appropriate solutions. Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes. Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements. Being proactive in handling process gaps and being involved to find a solution and participating in process improvements (we are keen advocate of Lean methodology when changing our processes for the better). Required Qualifications Bachelor’s degree from an accredited university or college. Fresh graduate or m aximum 2 years of relevant professional work experience with demonstrated achievement in Service-oriented environment. Fully professional French and English language knowledge both verbal and written. A bility to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency Ability to communicate effective ly through written and verbal communication and consistently deliver high-quality customer service in a professional manner. Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity. Desired Characteristics Strong problem-solving skills with the ability to quickly identify issues and deliver creative, collaborative solutions Experience supporting and delivering services to French customers is highly preferred. Knowledge of French labor laws and/or French payroll regulations is considered a strong advantage. Experience working with Workday, Talent Acquisition (T&A) systems, and ticketing systems is an advantage. Ability to collaborate effectively with cross-functional teams to drive efficient and customer-focused outcomes. Strong customer service orientation with a focus on providing high-quality support and solutions. Additional Information Relocation Assistance Provided: No