HR Ops Benefits Administrator

Job description

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience. Who we’re looking for We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group Africa, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. Reporting to the Team Lead HR Operations, the HR Operations Benefits Administrator is responsible for the effective administration of employee benefits, ensuring accurate enrolments, changes, reporting, and compliance activities across the employee lifecycle. Working closely with the Benefits team, Payroll, brokers, and employees, the role maintains accurate benefit records in Workday, supports payroll processing, manages benefits-related queries, and helps ensure a compliant and seamless employee experience. What you’ll do You’ll take ownership of work that gives us our competitive edge, including: Administer employee benefit programmes, including medical aid, retirement funds, group life, disability, and related employee benefits across the employee lifecycle. Process benefit enrolments, changes, terminations, beneficiary updates, and other benefit-related transactions accurately and within payroll and provider deadlines. Maintain accurate employee benefit data, documentation, and records within Workday, ensuring compliance with company policies and governance requirements. Act as the primary contact for employee benefits queries, managing the HR Operations Benefits mailbox and providing timely support to employees, brokers, and stakeholders. Partner closely with Payroll, brokers, and the Benefits team to ensure accurate benefit administration, payroll deductions, reconciliations, and issue resolution. Coordinate benefit-related payroll inputs and ensure all required information is submitted accurately and within payroll cut-off timelines. Support employee leave-related benefit processes, including maternity, paternity, adoption, and parental leave documentation and clawback agreements. Conduct regular audits, reconciliations, and reporting activities to ensure data accuracy, compliance, and audit readiness. Maintain benefits-related forms, SharePoint content, procedures, and employee communications, ensuring information remains current and accessible. Support annual benefits campaigns, employee awareness initiatives, and continuous improvement activities to enhance service delivery and employee experience. Perform other benefits and HR Operations administration duties as required. This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow. What you’ll bring You’re someone who brings: Relevant tertiary qualification in Human Resources, Business Administration, Finance, or a related field. 3-5 years' experience in HR Operations, Benefits Administration, Payroll Administration, or Shared Services. Practical experience administering medical aid, retirement funds, group life, disability, and related employee benefits. Experience working with HR systems such as Workday and payroll systems such as PaySpace. Experience working closely with brokers, benefit providers, Payroll, and HR stakeholders. Experience supporting benefits audits, reconciliations, reporting, and compliance activities. Strong proficiency in Microsoft Excel, Word, Outlook, and SharePoint Desirable skills you’ve got up your sleeve It would be great if you also have some of the following skills: Strong understanding of employee benefits administration and related processes. Knowledge of payroll implications associated with employee benefits. High attention to detail and accuracy. Strong administrative and organizational skills. Excellent stakeholder management and communication skills. Ability to manage multiple deadlines and payroll cut-offs. Strong data management and reporting capability. Working knowledge of HR governance, confidentiality, and data protection principles. Problem-solving mindset with a focus on service delivery and continuous improvement Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Adaptability Ownership and accountability Initiating action Resilience Team orientation Integrity Innovation What you’ll get back We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast. Your progress matters. Our Performance t ool ensures you get meaningful feedback to support your development and superdrive your career . Support that has your back. Our Employee Assistance Programme offers resources for you and your family. Medical Aid: 100% company contribution to Discovery medical aid (Classic Comprehensive plan rates) for the main member only. Dependents may be added at the employee’s own cost. Vitality: 100% company contribution to Vitality. (Please note this is not included in the offer but can be added at the employee’s discretion.) Provident Fund: 3% company contribution to a Momentum-administered provident fund Ready to feel s uperclass ? At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one . Game on ! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!