HR Process Lead (m/f)

Job description

Be part of the ALEBS Evolution: Accelerate Innovation, Empower People Since 2019, ALEBS (Air Liquide Europe Business Services) has evolved from a startup project into a global powerhouse. Over the past years, we have become the beating heart of Air Liquide’s operational success, driving efficiency and excellence across the globe. Why Join Us ? We don’t just offer a job; we offer a seat at the forefront of the future. Our mission is clear: ● Operational Excellence: We are pioneering the next era of business services by re-engineering and automating processes with RPA and Generative AI. ● Our DNA of Care: We believe that high performance thrives in a culture of wellbeing. We prioritize your physical and mental health. ● Future-Leader Engine: With our "Grow with GBS" initiative, we don’t just hire talent—we groom the future leaders of the Air Liquide Group. Who We Are: We are a vibrant community of 439+ experts representing 33 nationalities. From Europe to Africa, the Middle East, and India, our diversity is our greatest asset. When you join ALEBS, you aren't just joining a service center; you are joining a global movement where innovation meets humanity. Ready to accelerate your career in an environment where your impact is felt worldwide? Join ALEBS and grow with us. How will you CONTRIBUTE and GROW? The Global Business Services (GBS) HR Process Lead (m/f) has a strategic role in supporting the GBS HR Global Process Owner and is a key resource in the overall design, implementation, and continuous improvement of key HR processes. This role drives process standardization, automation, and innovation, ensuring alignment with organizational goals and delivering exceptional employee experiences. The Process Owner acts as a subject matter expert, owning the technology roadmap for the functional area and leading cross-functional collaboration to achieve impactful business outcomes. Process Design and Development : Analyze existing HR processes to identify areas for improvement. Design and document new or revised HR processes, including workflows, procedures, and controls. Ensure processes are aligned with best practices and legal requirements. Process Implementation and Management: Lead the implementation of new or revised HR processes, including communication, training, and change management. Monitor process performance and identify areas for optimization. Maintain process documentation and ensure it is up-to-date. ​ Process Improvement and Optimization: Identify and implement process improvement initiatives to enhance efficiency and effectiveness. Utilize data and metrics to track process performance and identify trends. Conduct regular process reviews and audits to ensure compliance and effectiveness. Continuously seeks business opportunities for further development and enhancement of services and process scope of Business Services and manages the respective idea portfolio, reduces process fragmentation. ​ Stakeholder Management & Employee Experience: Collaborate with HR team members, managers, and employees to ensure process alignment and adoption. Act as a liaison between HR and other departments regarding HR process-related matters. Communicate process changes and updates to stakeholders. Measure and improve Employee experience and customer journey ​ Technology and Systems: Work with HR technology teams to ensure HR systems support process requirements. Identify and recommend technology solutions to automate and improve HR processes. Ensure data integrity and accuracy within HR systems. ​ Compliance and Risk Management: Ensure HR processes comply with all applicable laws and regulations. Identify and mitigate process-related risks. Maintain accurate records and documentation for audits and compliance purposes. ​ Training and Development: Develop and deliver training programs for HR staff and managers on HR processes. Provide ongoing support and guidance to ensure process adherence. Are you a MATCH? Bachelor's degree in Human Resources, Business Administration, or a related field. 4-5 years of experience in HR, with a focus on process improvement. Experience in HR Development areas is a plus. Strong understanding of HR principles, practices, and regulations. Strong domain of Workday. Experience with HR technology and systems (e.g., HRIS, applicant tracking systems). Excellent analytical, problem-solving, and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Strong project management skills and knowledge of change management principles. Process improvement certifications (e.g., Lean Six Sigma) are a plus. Ability to maintain confidentiality. Customer Orientation is a must. English mandatory. #LI-RO1 Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.