HR Specialist (PH)

***Join the Pioneer Crypto Brand in the Philippines!*** Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. ### Key Responsibilities: **Talent Acquisition & Onboarding** - Partner with hiring managers and the Talent Acquisition team to support recruitment processes. - Coordinate interviews, facilitate offers, and ensure a smooth onboarding experience for new hires. - Conduct comprehensive new hire onboarding sessions and orientation programs. - Coordinate with background check vendors to ensure timely and compliant pre-employment screening. - Maintain and update employee records in HR systems related to recruitment and onboarding. **Employee Relations** - Act as a point of contact for employee queries, providing guidance on HR policies and procedures. - Support conflict resolution, grievance handling, and employee communications. - Promote a positive workplace culture by providing timely HR support. - Serve as the primary contact for HMO administration, including enrollments, updates, and employee inquiries. **Employee Engagement & Experience** - Lead or support engagement programs and initiatives to promote morale, inclusion, and team connectivity. - Assist in collecting feedback from surveys, focus groups, or informal channels and drive follow-up actions. **HR Operations & Performance Management** - Manage and administer the HRIS and employee information systems, ensuring data integrity, accuracy, and confidentiality. - Maintain and update employee records and ensure all HR data is accurate and compliant in HR systems. - Support HR processes, including performance management cycles, probation reviews, internal mobility, and contract/role changes. - Assist in implementing learning and development programs, competency mapping, and team development initiatives. - Manage employee visa processing and documentation in coordination with relevant stakeholders. **Employer Branding & External Engagement** - Collaborate with internal and external stakeholders to strengthen [](http://Coins.ph)’s employer brand. - Participate in social media campaigns, campus engagement, HR events, and job fairs to attract top talent. **HR Analytics & Policy Support** - Prepare and analyze key HR metrics (headcount, attrition trends, engagement survey results) to support decision-making. - Contribute to the development and refinement of HR policies, templates, and processes ensuring compliance with local labor regulations. ### What We Expect From You: - Bachelor’s degree or higher in Human Resources, Business Administration, or related field. - With 2-3 years of experience in an HR Generalist role, ideally in a fast-paced or multinational environment. - Strong command of English (spoken and written). - Proficient in Google Workspace and Microsoft Office; familiarity with HRIS tools (BambooHR, Lever, LinkedIn Sourcing) is a plus. - Strong interpersonal and communication skills; ability to collaborate across teams. - High level of cultural awareness, adaptability, and discretion. - Detail-oriented with strong problem-solving and time management skills. - Passionate about people, engagement, and organizational effectiveness.