HRIS Specialist

Job description

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. People Technology Team What will you contribute? At Finastra, we are transforming the way our people experience technology. As an HRIS Specialist within the People Technology team, you will play a key role in supporting and enhancing our global HR technology landscape, centred around Workday and other People systems. This role is ideal for someone who enjoys solving problems, supporting users, managing system integrations and working across a broad range of HR technology initiatives. You will act as a trusted partner to HR stakeholders and business teams, ensuring our systems operate efficiently and continue to evolve to meet business needs. What you'll do As an HRIS Specialist, you will be responsible for providing operational support across our People Technology platforms, with a primary focus on integration support and Workday administration. Why join Finastra? Be part of a global People Technology function driving digital transformation. Work with leading HR technologies, including Workday. Collaborate with colleagues across multiple regions and functions. Contribute to projects that directly improve the employee experience. Grow your career in a dynamic, supportive and innovative environment. Key Responsibilities Manage and priorities support requests related to People Technology systems through our Service Portal, ensuring adherence to established service level agreements (SLAs). Investigate, troubleshoot and resolve integration-related issues across our HR technology ecosystem. Partner with HR teams, People Operations and business stakeholders to resolve system and process queries. Support Workday administration activities, including: Creation and maintenance of supervisory organisations Organizational change uploads and mass data maintenance Time-off and leave plan updates Data corrections and configuration support Perform testing and validation activities for system changes, releases and enhancements. Support project delivery activities across the People Technology function as required. Maintain system documentation, knowledge articles and support procedures. Identify opportunities to improve system performance, user experience and operational efficiency. Work collaboratively with internal technology teams, vendors and functional stakeholders to ensure data quality and process effectiveness. What we're looking for Essential Experience administering and supporting Workday in a global organisation. Experience troubleshooting and resolving HR system or integration issues. Experience working with ServiceNow or a similar ticketing/service management platform. Understanding of HR business processes and employee lifecycle transactions. Strong problem-solving and analytical skills. Excellent stakeholder management and communication skills. Ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and commitment to data accuracy. Experience Required is 7+years Experience supporting Workday integrations for 3-4 Years Learning Management System (LMS) administration experience. Experience supporting global HR technology environments. Knowledge of HR reporting and data management. Exposure to payroll, benefits or talent management processes. What success looks like Timely resolution of support tickets and user requests. Stable and reliable operation of People Technology integrations. Positive user experience across HR systems. Accurate employee data and efficient HR processes. Strong partnerships with HR, Technology and business stakeholders. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.* Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. *Specific benefits may vary by location. At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra.