HubSpot Manager, Sales Operations | Own the Platform. Drive the Pipeline.PE-Backed Tech Scale-Up | £1bn Valuation | 30,000+ CustomersInternal Job Level - Senior Specialist / ManagerReporting To: Revenue Operations Director Hybrid Working Any UK Office - Birmingham, Manchester, Bristol, Shoreham-By-Sea Who we areFocus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. Backed by PE firm Hg and scaling fast through organic growth and acquisition.Our Revenue Operations function sits at the heart of that growth. This role sits within RevOps, reporting directly to the Revenue Operations Director, and is accountable for HubSpot across the entire sales function.The roleAs HubSpot Manager, Sales Operations, you'll be the accountable owner of HubSpot within our sales function — responsible for its strategy, governance, adoption, and continuous development. You'll work closely with our Marketing HubSpot owner to maintain a connected view across the wider revenue funnel, and translate sales requirements into platform capability at every stage from lead handover through to Closed Won.This isn't a configuration role. You'll be shaping the roadmap, influencing how our sales leaders operate day-to-day, and ensuring HubSpot is trusted, adopted, and delivering measurable value.What you'll own:Platform strategy & roadmap — partner with Sales leaders to define where HubSpot goes next; act as the internal subject matter expert for the sales function and represent sales in the wider HubSpot relationshipSales reporting — own the reporting framework from lead handover through to Closed Won; design dashboards that give sales leadership a reliable, single source of truth on pipeline and performanceFeature delivery & development — scope and roll out new features, build sales workflows and automations, manage integrations across connected platformsAdoption & governance — own the training curriculum, drive platform compliance across the sales team, and hold overall responsibility for data quality and integrityCRM architecture — design and maintain database structures, custom properties, permissions, and lifecycle stage management in collaboration with MarketingWhat we're looking forYou'll need to be hands-on with HubSpot — this isn't a role for someone with generalised CRM experience. We need someone who has lived in the platform and owned it, not just worked adjacent to it.Demonstrable hands-on HubSpot experience in an admin, engineer, or platform owner capacityExperience owning a CRM platform end-to-end — strategy, governance, and development, not just configurationStrong understanding of sales workflows within HubSpot and how marketing activity feeds into the sales pipelineExperience working with Data or Technology teams to deliver features and integrationsStrong analytical skills with experience building sales reporting frameworksConfident communicator, comfortable engaging with Sales leaders, senior stakeholders, and technical teamsBonus points for HubSpot certification, a RevOps or Sales Ops background, or experience in a B2B tech or SaaS environment.What you'll earnUp to £60,000 base salary, depending on experience.Hybrid working from any UK Focus Group office — Shoreham, Exeter, Bristol, Birmingham, or Manchester.Focus Group is committed to diversity and inclusion. We welcome applications from all backgrounds. Focus Group Ltd is committed to protecting all personal data in accordance with GDPR.
HubSpot Manager, Sales Operations | Own the Platform. Drive the Pipeline.
PE-Backed Tech Scale-Up | £1bn Valuation | 30,000+ Customers
Internal Job Level - Senior Specialist / Manager
Reporting To: Revenue Operations Director
Hybrid Working Any UK Office - Birmingham, Manchester, Bristol, Shoreham-By-Sea
Who we are
Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. Backed by PE firm Hg and scaling fast through organic growth and acquisition.
Our Revenue Operations function sits at the heart of that growth. This role sits within RevOps, reporting directly to the Revenue Operations Director, and is accountable for HubSpot across the entire sales function.
The role
As HubSpot Manager, Sales Operations, you'll be the accountable owner of HubSpot within our sales function — responsible for its strategy, governance, adoption, and continuous development. You'll work closely with our Marketing HubSpot owner to maintain a connected view across the wider revenue funnel, and translate sales requirements into platform capability at every stage from lead handover through to Closed Won.
This isn't a configuration role. You'll be shaping the roadmap, influencing how our sales leaders operate day-to-day, and ensuring HubSpot is trusted, adopted, and delivering measurable value.
What you'll own:
- Platform strategy & roadmap — partner with Sales leaders to define where HubSpot goes next; act as the internal subject matter expert for the sales function and represent sales in the wider HubSpot relationship
- Sales reporting — own the reporting framework from lead handover through to Closed Won; design dashboards that give sales leadership a reliable, single source of truth on pipeline and performance
- Feature delivery & development — scope and roll out new features, build sales workflows and automations, manage integrations across connected platforms
- Adoption & governance — own the training curriculum, drive platform compliance across the sales team, and hold overall responsibility for data quality and integrity
- CRM architecture — design and maintain database structures, custom properties, permissions, and lifecycle stage management in collaboration with Marketing
What we're looking for
You'll need to be hands-on with HubSpot — this isn't a role for someone with generalised CRM experience. We need someone who has lived in the platform and owned it, not just worked adjacent to it.
- Demonstrable hands-on HubSpot experience in an admin, engineer, or platform owner capacity
- Experience owning a CRM platform end-to-end — strategy, governance, and development, not just configuration
- Strong understanding of sales workflows within HubSpot and how marketing activity feeds into the sales pipeline
- Experience working with Data or Technology teams to deliver features and integrations
- Strong analytical skills with experience building sales reporting frameworks
- Confident communicator, comfortable engaging with Sales leaders, senior stakeholders, and technical teams
Bonus points for HubSpot certification, a RevOps or Sales Ops background, or experience in a B2B tech or SaaS environment.
What you'll earn
Up to £60,000 base salary, depending on experience.
Hybrid working from any UK Focus Group office — Shoreham, Exeter, Bristol, Birmingham, or Manchester.
Focus Group is committed to diversity and inclusion. We welcome applications from all backgrounds. Focus Group Ltd is committed to protecting all personal data in accordance with GDPR.
Welcome to Focus Group.
Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.
Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need.
SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill.
Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times.
Leaving you free to focus all your energy on the important stuff. Like growing your business.
Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy
Let’s connect. Let’s grow.
Welcome to Focus Group.
Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.
Here to take care of all your telecoms, IT and connectivity services. This means everything in one place, one point of contact and one bill to cover everything you need.
SME or global enterprise business; public sector, service sector or charity…whatever your size, shape or service, we’ll take the time to get to know your business and deliver the technology to fit the bill.
Our teams are experts in their field; passionate about finding the right solutions for you and committed to ensuring your business runs like clockwork. We’re by your side to keep your business phone system at the top of its game, your IT optimised, your data secure, your teams connected and your customers happy. At all times.
Leaving you free to focus all your energy on the important stuff. Like growing your business.
Telecoms | Mobile | Connectivity | IT solutions | Cyber security | Energy
Let’s connect. Let’s grow.
