Human Resources Representative

Job description

Tyler Technologies is looking for a HR professional to provide a full range of human resources services and partner closely with our team members and leaders on talent development, performance management coaching, compensation, benefits/leaves, culture, policy/process improvement, and other HR support. This position is required to spend at least 3 days per week in our Yarmouth, Maine office (hybrid work arrangement). If you are a resourceful, well-rounded HR professional with strong relationship building, teamwork, and collaboration skills as well as a passion for learning the business we would love to hear from you. Responsibilities Build and maintain credible and trusting relationships with team members and leadership Address complex employee relations and legal issues and provide advice and counsel as needed, adhering to HR policy and applicable laws Counsel team members and managers on HR policies and procedures to ensure consistent and fair treatment of all team members Conduct complex employee investigations Participate in onboarding new hires Responsible for performance management activities such as talent reviews, performance evaluation process, performance improvement process, and terminations Partner with divisional HR leader to assist with talent strategy, retention and succession planning Support learning and development programs and initiatives Ensure the HRIS database is accurate and up to date, and support managers with manager self-service Ensures that all divisional locations are in compliance with Federal, State and Company required postings Analyze surveys and other employment data to identify trends and provide recommendations to HR leadership Administer processes and programs such as Workers Compensation, Affirmative Action, Leaves of Absence, Recognition Programs, Immigration, etc. Serve as an advocate to ensure positive team member experience. Partner with HR leader in the execution of the annual employee engagement survey Support initiatives to ensure a respectful, inclusive, fair, and equitable workplace Model Tyler's Mission, Vision and Values behaviors and mentor team members to do the same Collaborate with divisional and Tyler-wide colleagues on various HR projects and initiatives Qualifications Minimum of 3 years of HR experience Knowledge of human resources policies, programs, and strategies related to employee relations, recruiting, compensation, benefits, and EEO/AAP administration Working knowledge of applicable federal, state, local and international laws, and regulations as it relates to the human resources function Posses an understanding of state and federal employment laws Resolve issues of moderate complexity utilizing knowledge of established guidelines, company policies and procedures and employment law Work effectively in a team-oriented environment Posses superior customer service skills Ability to work independently on issues/projects of moderate scope which require research, thought and troubleshooting skills