Human Resources Specialist

Job description

At LumiQ, we’re on a mission to make professional education enjoyable. As a modern, audio-first learning platform, we empower accounting and finance professionals to fulfill their continuing professional development requirements through engaging podcasts. Over the past five years, we’ve cultivated a devoted customer base of over 1,000 corporate and accounting firms across North America. LumiQ is proud to be a 2025 Deloitte Fast 50 and Fast 500 winner. We’re creating awesome proprietary content, nailing our go-to-market strategy, and being the first to shake up the industry. Most recently, we secured a strategic investment from Vertu Capital to fuel our expansion globally and continue executing on our exponential growth plans. LumiQ is also a certified Great Place to Work! We’re all about transparency, ownership, innovation, and empathy. If you’re ready to make a real impact and help us transform professional education, we’d love to hear from you! We are looking for a HR Specialist to join our growing team. This role will play an important role in supporting the employee experience, working on people programs and processes, and a variety of day-to-day HR Operations. You’ll be involved across the employee lifecycle, from onboarding to engagement initiatives, HR programs, office management, company events, and off-boarding. This is a great opportunity for someone who enjoys working with people, is highly detail-oriented, and wants to build a broad foundation in HR while working in a fast-paced, growing environment. ### What You’ll Be Responsible For: - Support managers with day-to-day People questions and help navigate HR policies and processes. - Identify opportunities to improve and streamline People processes, documentation, and the employee experience. - Support the development, implementation, and ongoing administration of People policies and programs. - Support our talent acquisition team by onboarding and offboarding team members. - Manage and maintain employee data, record management, and our HRIS (UKG). - Work with the payroll team on a semi-monthly basis to ensure accurate and timely information related to new hires, departures, leaves, deductions, compensation, time off, etc. - Administer both Canadian and US benefits, including RRSP and 401k deductions and contributions. - Partner with talent acquisition on quarterly people KPIs and reporting. - Prepare monthly People reporting, including headcount, turnover, new hires, and departures. - Administer company wide engagement surveys and other ongoing HR programs like review cycles. - Manage and administer Leave of Absence (LOA) processes and documentation. - Support, plan and coordinate company-wide All Hands meetings. - Partner with the social committee on company events, socials, lunch and learns, office management, and engagement programs. - Respond to day-to-day employee questions and provide guidance on HR processes and programs. - Partner with the Senior Director of People Ops on ad hoc employee relations, compensation, learning & development, and other People initiatives based on experience. - Provide backup support to talent acquisition for recruitment and onboarding activities as needed. ### Who You Are: - 2-4 years of experience in HR, People Operations, or a similar role. We’re open to candidates at either the Coordinator or Generalist level depending on experience. - Working towards your CHRP designation or equivalent. - Strong organizational and time-management skills with excellent attention to detail. - A proactive approach—you’re someone who sees what needs to be done and takes initiative. - Strong communication and interpersonal skills with a genuine interest in supporting employees and the business. - Ability to manage confidential and sensitive information with discretion. - Comfortable working in a fast-paced environment where priorities can change. - Strong written and verbal communication skills. - Experience working with an HRIS or other HR technology is an asset. - For candidates at the Generalist level, experience independently owning HR processes and supporting managers with day-to-day People matters is an asset.