Human Resources Specialist, Pharmacy Operations

Job description

**Company Overview:**[Blink Health](https://www.blinkhealth.com/) is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. [BlinkRx](https://www.blinkhealth.com/blinkrx) is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! **Full-time role onsite in Chesterfield, MO** We are looking for an HR Specialist to join our People & Culture team at Blink. This role will partner with the onsite HR Business Partner while also providing administrative and operational support to the broader HRBP team across all Pharmacy Operations sites. This is a hands-on, execution-focused role for someone who is highly organized, comfortable working independently, and energized by a fast-paced environment where priorities shift and no two days look the same. **Responsibilities** **Site HR Support** - Work alongside the onsite STL HRBP as an accessible, day-to-day resource for employees and managers at the Chesterfield, MO location. - Greet and check in new hires on their first day, process I-9s, and coordinate with People Operations, IT, and Workplace Services on onboarding logistics to ensure a smooth first-day experience. - Escalate employee relations issues, workplace incidents, and anything else requiring HRBP-level judgment to the HRBP team as appropriate. **HR Operations and Administration** - Maintain HR trackers the HRBP team relies on across all Pharmacy Operations sites. - Submit and track JIRA tickets to People Operations for employee lifecycle transactions, data changes, and process requests, following up to ensure timely completion. - Support the HRBP team with documentation and preparation of HR materials including routine corrective actions. - Coordinate with leave and accommodation administrators to track open cases across all Pharmacy Operations populations, flagging anything stalled or approaching a deadline to the appropriate HRBP. - Serve as a first point of contact for routine HR questions from employees and managers across all sites, triaging what can be handled directly and escalating what needs HRBP involvement. - Support offboarding processes including termination documentation and checklists. - Review & approve corrective action for accuracy and compliance in accordance with policy and practices. - Serve as the main employee relations administrator for all HRBP platforms and trackers; including Jira and HR Acuity. **Employee Experience and People Programs** - Assist the HRBP team with logistics and coordination for performance review and promotion cycles, calibration sessions, and other people programs. - Support communication rollouts for HR programs and policy updates impacting hourly populations. - Help managers document performance conversations and employee issues accurately and consistently. **Qualifications** - Bachelor's degree in Human Resources, Business, or related field - At least 3 years of HR experience, ideally supporting hourly or production populations. - Hands-on experience with I-9 processing and high-volume onboarding. - Strong organizational skills and comfort managing multiple trackers, deadlines, and competing priorities across a distributed team. - Familiarity with HR systems and tools; experience with platforms such as Workday, HR Acuity, or JIRA is a plus. - Working knowledge of employment law fundamentals (FMLA, ADA, PWFA) and when to escalate. - Ability to exercise sound judgement and confidentiality in all aspects of the role. - Excellent communication, problem-solving, attention to detail, and documentation skills. - Experience in pharmacy, healthcare, fulfillment, or high-volume operations is preferred. - Ability to work independently and build trust quickly with employees, managers, and HR teammates across multiple locations. **Why Join Us:**It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.