HVAC Technician

Job description

HVAC Technician Location: Baltimore, MD Company: Enterprise Management Solutions, LLC Job Type: Full-Time, Non-Exempt, W-2 Employee Work Setup: Field-Based / Property Maintenance Schedule: Monday–Thursday, 7:00 AM–6:00 PM; 40 hours per week Pay Rate: $25.00 per hour, based on experience, education, credentials, and licensure Travel: Approximately 50%; company vehicle provided Benefits: Eligible for standard W-2 employee benefits, subject to plan terms and eligibility Job Description Keep homes comfortable, systems reliable, and properties ready for residents. Enterprise Management Solutions, LLC is seeking an experienced and dependable HVAC Technician to perform HVAC inspections, diagnostics, repairs, installations, preventative maintenance, and system upgrades across residential and commercial properties in the Baltimore area. This role is ideal for a licensed HVAC professional with strong troubleshooting skills, hands-on service experience, and the ability to work independently in occupied housing, furnished accommodations, and property maintenance environments. The HVAC Technician will help ensure heating, cooling, and ventilation systems remain safe, efficient, code-compliant, and properly documented. Key Responsibilities HVAC Repairs, Installations, and Maintenance Install, repair, and maintain HVAC systems, including furnaces, air conditioners, heat pumps, boilers, ventilation units, and related equipment. Diagnose and resolve issues related to airflow, thermostats, refrigerant, mechanical components, electrical systems, and system performance. Perform seasonal tune-ups and preventative maintenance to maximize system reliability, energy efficiency, and tenant comfort. Respond to service calls, emergency repair requests, and scheduled maintenance assignments in a timely and professional manner. Support equipment replacement, system upgrades, and renovation-related HVAC needs as assigned. Safety, Code Compliance, and Property Support Ensure all HVAC work complies with local, state, manufacturer, and applicable safety guidelines. Use diagnostic tools, refrigerant handling procedures, hand tools, power tools, ladders, and PPE safely and appropriately. Work professionally in occupied units, tenant environments, residential properties, commercial spaces, and public areas. Collaborate with property managers, maintenance teams, vendors, contractors, and supervisors as needed. Support inspections, audits, safety activities, and quality improvement efforts as assigned. Documentation and Communication Maintain accurate service logs, repair documentation, material usage, equipment notes, and time records. Communicate professionally with residents, tenants, property managers, vendors, and team members. Report unresolved HVAC issues, safety concerns, equipment needs, supply needs, or replacement recommendations to the supervisor. Assist with estimates for equipment replacement, system upgrades, parts, materials, and labor needs. Maintain professionalism, confidentiality, and strong customer service during all assigned work. Qualifications Valid Maryland HVAC license at the Journeyman or Master level required. Minimum of 3 years of experience servicing residential and/or commercial HVAC systems required. High school diploma or equivalent required. Vocational training, trade certification, or HVAC-related coursework preferred. Valid driver’s license and reliable transportation required. Proficiency with HVAC diagnostic tools, refrigerant handling, system troubleshooting, and repair methods required. Experience with ductless mini-split systems, smart thermostats, and energy-efficient upgrades preferred. Experience in housing authority, supportive housing, affordable housing, property management, or multifamily housing settings preferred. Must have own tools and the ability to work independently with minimal supervision. Must be able to pass background checks and any required employment screening. COMPETENCIES AND SKILLS Strong HVAC diagnostic, repair, installation, maintenance, and troubleshooting skills. Strong knowledge of HVAC systems, tools, materials, safety practices, and applicable code requirements. Ability to assess system issues and recommend practical repair or replacement solutions. Ability to use hand tools, power tools, diagnostic equipment, ladders, and HVAC equipment safely and effectively. Strong problem-solving skills, attention to detail, and safety awareness. Excellent communication, customer service, and professionalism. Ability to work independently, manage time, and complete assigned work efficiently. Comfortable working in occupied units, tenant environments, and active property settings. Flexibility to respond to changing priorities, urgent repairs, and seasonal maintenance needs. Work Requirements Work is performed indoors and outdoors in various weather conditions. Travel between assigned properties and service locations is required. May be required to work evenings, weekends, holidays, or on-call hours based on maintenance needs. Exposure to HVAC equipment, refrigerants, tools, electrical components, heights, tight spaces, hazardous materials, and active property environments may occur. Use of personal protective equipment may be required for certain assignments. Must be able to regularly walk, stand, stoop, drive, and perform physical maintenance work. Must be able to occasionally lift, carry, push, pull, or move objects weighing up to 100 pounds. What We Offer Eligible employees may receive standard W-2 employee benefits, steady full-time hours, access to a company vehicle for assigned travel, and the opportunity to support safe, comfortable, and well-maintained housing environments throughout the Baltimore area.