IAM Analyst

Job description

We built ClearBank on the belief that banking infrastructure would no longer slow down progress. Instead, it would be a catalyst that unlocks the potential to innovate. It would adapt to different needs so a new era in financial services could begin. We’re here to challenge the status quo in banking, are you? We all know that transforming banking forever is not an easy mission, but we’re more than ready to rise to that challenge. We all do it every day; navigating new, unexpected and sometimes even daunting challenges. But we believe in ourselves and trust we can do it. Want to innovate? Go for it. Push for a better way? You Can. If you think you have it in you, this is Where You Can. **Team / Reporting Line** Information Security – Identity & Access Management Reporting to: Head of IAM **About Us** We built ClearBank on the belief that banking infrastructure should accelerate innovation, not hold it back. We’re transforming the financial landscape with modern, cloud-native banking infrastructure—and we’re doing it together. At ClearBank, you’ll be empowered to challenge the status quo, push boundaries, and help shape the future of banking. If you’re curious, collaborative, and driven to make a positive impact—this is where you can. **Role Purpose** The IAM Analyst is responsible for delivering and improving Identity & Access Management controls across ClearBank. This role combines operational IAM responsibilities with ownership of processes such as access reviews, identity lifecycle management, and privileged access controls. The IAM Analyst will work closely with business and technical stakeholders to ensure access is appropriately governed, secure, and aligned with regulatory expectations. **Key Responsibilities** - Manage joiner, mover, leaver (JML) processes to ensure accurate and timely provisioning and deprovisioning of access - Own and deliver periodic access reviews and certification campaigns across key systems - Administer identity platforms (e.g. Microsoft Entra ID) including role-based access control and group management - Support and maintain privileged access management processes and controls - Act as a point of contact for IAM-related queries and provide guidance to stakeholders - Investigate and resolve access-related incidents and issues - Ensure IAM activities are documented and audit-ready, supporting internal and external audits - Work with application owners to define and maintain appropriate access models - Identify opportunities to improve and automate IAM processes and workflows - Contribute to IAM projects, including tooling enhancements and onboarding of new applications **What success looks like in the role:** - IAM processes are delivered consistently, efficiently, and in line with policy and SLAs - Access reviews are completed with high engagement and strong audit evidence - Access risks are proactively identified and mitigated - Stakeholders trust IAM as a knowledgeable and reliable function - Continuous improvements and automation opportunities are regularly delivered **Skills & Experience (must have)** - Solid understanding of Identity & Access Management principles (RBAC, least privilege, segregation of duties) - Experience managing user access and identity lifecycle processes in an enterprise environment - Experience administering identity platforms (e.g. Microsoft Entra ID / Azure AD or equivalent) - Strong understanding of access reviews, governance, and compliance requirements - Ability to analyze access requirements and implement appropriate controls - Experience working with ticketing systems and structured operational processes - Strong communication skills and ability to engage with both technical and non-technical stakeholders - Problem-solving mindset with the ability to investigate and resolve issues - Scripting or automation experience (e.g. PowerShell, Logic Apps, Power Automate) **Nice-to-have** - Experience with IAM tooling (e.g. SailPoint, Saviynt, Okta, CyberArk) - Knowledge of privileged access management (PAM) solutions and controls - Experience in financial services or regulated environments - Exposure to audit processes and regulatory frameworks (e.g. ISO, SOX, FCA expectations) **Internal Role Level:** L2 **A little bit more about us!** **ClearBank is Where You Can belong:** At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of: - 42% of our senior management roles are held by women - Our enhanced family leave policies - Launching our partnership with Code First Girls - Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group **Our hiring process and what you can expect:** **Application:** a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage; **Screening:** You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too); **First Interview:** You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. **Second Interview:** This will be a competency-based interview with one or more members of our team. **Final Stage:** You will have a final meeting with the Head of Department. This will be around 45-60 minutes. **Offer:** Congratulations! Get ready to transform banking forever! **Our commitment to you as a candidate:** We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon! **Equal Opportunities** ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. **The legal bit** By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.