IAM Coordinator

Job description

*Best Egg, now part of Barclays, is a market-leading, tech-enabled financial platform helping people build financial confidence through innovative lending solutions and financial health tools. As a Barclays company, we combine the agility and customer focus of a fintech with the global reach, stability, and purpose of a leading financial institution—working together to create a better financial future for our customers and communities.* *At Best Egg, you’ll find a culture grounded in our core values—putting people first, creating clarity, delivering with excellence —enhanced by Barclays’ commitment to integrity, inclusion, and long-term impact. Together, we empower our colleagues to challenge, innovate, and take ownership while making a meaningful difference in people’s financial lives.* *With the strength of Barclays behind us, we offer expanded opportunities for growth, development, and career mobility across a global organization—while continuing to build the products and experiences that make Best Egg unique.* *We’re looking for collaborative, curious problem-solvers who are excited to make an impact and grow with us.* *We’re proud to be an equal opportunity employer committed to building a diverse and inclusive team.* The role: The IAM Coordinator is responsible for the administration, governance, and day-to-day operations of Identity and Access Management (IAM) across the organization. This role ensures employees, contractors, and vendors have appropriate, policy-aligned access to systems and data. The IAM Coordinator supports user access provisioning and deprovisioning, access reviews, reporting, and process coordination while maintaining strong alignment with security, compliance, and regulatory requirements in a fintech environment. This is an operationally focused role well suited for someone who is detail-oriented, process-driven, collaborative, and interested in growing within security and risk management. ### Duties & Responsibilities ## Access Administration - Provision, modify, and deprovision user access across enterprise applications and infrastructure systems - Assess access requests for completeness, proper approvals, and policy alignment - Ensure access is granted according to role-based access control (RBAC) and least-privilege principles - Maintain and update access management systems and documentation - Meet defined service level expectations (SLAs) for access requests and issue resolution - Support secure vendor and third-party production access controls --- ## Joiner, Mover, Leaver (JML) Processes - Coordinate access provisioning for new hires - Facilitate access updates for role changes and internal transfers - Ensure prompt and complete removal of access upon employee or contractor termination - Partner with Human Resources, managers, and Technology teams to ensure timely and accurate lifecycle management --- ## Access Reviews & Governance - Coordinate periodic access reviews and certifications (quarterly/annual or as required) - Track reviewer responses and follow up on outstanding items - Support remediation of inappropriate, excessive, or outdated access - Produce scheduled reporting (daily, monthly, quarterly, annual) as required - Maintain documentation supporting control effectiveness --- ## Audit, Compliance & Documentation - Maintain accurate records of access requests, approvals, certifications, and changes - Support internal audits, regulatory exams, and compliance assessments related to IAM controls - Ensure IAM processes align with organizational security policies and regulatory requirements (e.g., SOX or similar control frameworks) - Maintain confidentiality of customer, employee, and company information --- ## Collaboration & Process Improvement - Partner with Security, IT, Desktop Support, Infrastructure, Operations, and business stakeholders to coordinate access-related activities - Participate in the development and review of IAM processes and procedures - Represent IAM/Access Administration on projects and initiatives as needed - Identify opportunities to improve IAM workflows, reduce manual effort, and enhance automation - Contribute to scalable IAM processes that support organizational growth ### Requirements: # Required Qualifications - Bachelor’s degree or equivalent experience - 1–3+ years of experience in IT operations, security operations, IAM, or related roles - Basic understanding of Identity and Access Management principles - Strong attention to detail and process discipline - Ability to manage high-volume, time-sensitive requests while maintaining accuracy - Clear written and verbal communication skills - Ability to work both independently and collaboratively --- # Preferred Qualifications - Experience in fintech, financial services, or other regulated environments - Familiarity with RBAC, least privilege, and access certification processes - Experience with IAM platforms and/or ticketing systems - Understanding of audit and compliance requirements - Interest in developing toward advanced IAM, governance, or security roles ### What Success Looks Like: - Access is provisioned accurately, consistently, and within defined service levels - Access is removed promptly and completely upon termination - Access reviews are completed on time with clear documentation and remediation tracking - IAM processes support a strong security and compliance posture - Stakeholders trust IAM as a reliable, responsive, and control-focused function - Processes scale effectively as the organization grows