Ice Guard - Rental Reps

thefloridapanthers

Baptist Health Iceplex (War Memorial), Fort Lauderdale, FL · Baptist Health Iceplex (War Memorial)

Posted Aug 12, 2026

Part-time
WM - GUEST SERVICES

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Job description

Organization Overview:

The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.

Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round.

The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.

Job Title: Ice Guard/Rentals Representative
Department: ICE- Guard/Rentals Representative
Reports To: Front Desk Manager
FLSA: Non-Exempt
Employment Type: Part-Time
Location: FTL War Memorial – Baptist Health IcePlex

Organization Overview: The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of FLA Live Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility will feature two regulation-size rinks, new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.

Job Summary:
An Ice Guard representative’s primary focus is to monitor the ice during all public skating sessions to ensure safe and fun environment for all participants. In addition to these duties, an Ice Guard also maintains the rental skates as instructed.

Essential Duties and Responsibilities:

Monitors all public session skating events both on and off the ice.
Assists in the general maintenance and upkeep of the ice arena area including sweeping, cleaning, and other custodial duties.
During public skating, issues skates and monitors the skate rental counter.
Maintains rental skates as instructed.
Supervise skating to ensure safe operations.
Administers first-aid as required.
Provides excellent customer service at all times and ensures that all policies are properly implemented.
Knows emergency procedures for building and evacuation plan.
Ensures the overall cleanliness of ice arena and rentals area.
Performs additional duties as required.

Qualifications:

16 or older
Must be able to work various hours including mid-day during the week, late afternoons, evenings and weekends.
Strong Ice-Skating skills; must be able to skate and pass a skating test.
Effective leadership skills.
Must have a positive attitude and be willing to work.
Prior Ice-Skating rink experience preferred.
Professional appearance and presentation.
Comfortable working in a fast-paced environment.
Must be able to lift items up to 50 pounds.
Company Core competencies: work ethic, thriving in adversity, and empathy

Position Type/Expected Hours of Work:
This is a non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.