Identity Services Lead

Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on DXC Technology is seeking an experienced Identity Services Lead to own the delivery, governance and continual improvement of enterprise Identity Services. You’ll combine strong IAM expertise with service ownership, technical problem-solving and customer engagement. Key Responsibilities Own the end-to-end Identity Services capability, including SLAs, risks, incidents and continual improvement Provide technical leadership across Microsoft Entra ID, One Identity PAM, MIM, Active Directory, PKI and cloud identity Lead complex technical escalations, major incidents and identity-related risks Support architects and project teams with technical guidance and solution input Oversee identity lifecycle management, JML, provisioning, access governance and RBAC Drive privileged access, service accounts, non-human identities and access reviews Support Entra ID capabilities including MFA, Conditional Access, PIM, B2B, SSO and federation Provide oversight of identity security, including Semperis DSP, Defender for Identity and related controls Engage directly with customers on service performance, risks, priorities and roadmap Drive automation, service maturity and continual improvement About You You’ll have: Strong enterprise IAM/Identity Services experience in a complex operational or managed services environment Hands-on experience with several IAM technologies such as Entra ID, Active Directory, PAM, MIM or IGA platforms Strong understanding of JML, privileged access, RBAC, SSO/federation and identity governance Experience managing incidents, risks, SLAs and service improvement Excellent customer-facing and stakeholder management skills Ability to provide technical direction and coordinate specialists without formal people-management responsibility Understanding of Essential Eight, Zero Trust and identity security Desirable Experience with Semperis DSP, Venafi, Password Manager Pro, Microsoft Defender for Identity, SailPoint, Saviynt, ServiceNow IAM or PowerShell will be highly regarded. Our culture and benefits DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. How to apply & our commitment to you in return If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. We are an Equal Opportunity Employer DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .