IGNITE - Food & Beverage - Management Development Program - Amandayan

Job description

Location Overview Join our team in Amandayan. Set atop Lion Hill above the winding lanes and canals of Lijiang’s Unesco-protected Old Town, Amandayan is a serene retreat from which to explore Yunnan’s natural and cultural heritage. Claiming panoramic views, the resort and its tranquil spa are housed in elegant wooden dwellings inspired by Nakhi architecture, with Jade Dragon Snow Mountain ever-present on the horizon. Role Our 18-month custom and immersive program is designed to cultivate the future leaders of Aman Group. The program journey begins with a one-month period of immersion across all areas such as operations, finance, Human Resources, and sales. You will gain an insight into the various aspects of the business, gaining an overview of what it takes to effectively manage an ultra-luxury property. You will then focus on Food and Beverage, progressively assuming increased responsibilities, refining your expertise and accelerating your growth. You will have the opportunity to take the lead on exciting projects and fine tune your business acumen. We are seeking talented individuals who share our passion for luxury and have a desire to make a positive impact on both the guest experience and the communities in which we operate. We are on the lookout for exceptional individuals who are eager to make their mark and be part of an exciting journey with our rapidly expanding brand. Responsibilities · Ensure every guest feels truly valued through Aman’s personalized and warm service, while maintaining guest history. · Lead by example, oversee standards, and drive a culture of continuous improvement in guest interactions. · Mentor and empower the team, fostering strong communication and creating an inspiring work environment. · Manage Front Office operations with precision, ensuring smooth check-ins, departures, and high service consistency. · Proactively address guest concerns, implement creative solutions, and encourage service innovation. · Optimize resources to enhance productivity while maintaining financial performance. · Uphold safety protocols and emergency procedures to ensure a secure environment for guests and employees. · Requirements You hold a bachelor’s degree or equivalent qualification in hospitality or a related field, obtained within the last two years. You possess one year of work or internship experience in hospitality; experience within luxury hospitality is preferred. You demonstrate verbal and written proficiency in English, and you are able to speak Chinese. You have the legal eligibility to work in this destination. Benefits At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home. · Accommodation · Access to our Training Platform · Discount on F&B Outlets · Discount on Aman Retail · Meal and Coffee breaks while on duty · Uniform